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Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Benefits
Flexible Hours
Extensive Training
employee meal program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
IHOP is a well-known restaurant chain famous for its welcoming atmosphere and delicious breakfast offerings. As a pivotal player in the restaurant industry, IHOP has cultivated a reputation for providing quality food paired with exceptional guest service. Established with a mission to create memorable dining experiences, IHOP continues to attract customers of all ages seeking a friendly and comfortable place to enjoy their meals. Serving a vast variety of pancakes, omelets, and other breakfast specialties, IHOP aims not just to satisfy hunger but to foster community and connection through every visit.
The role of Host/Hostess at IHOP is m... Show More
The role of Host/Hostess at IHOP is m... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Effective communication skills
- Ability to stand for long periods
- Capability to carry up to 25 pounds
- Ability to bend, stoop, kneel, and stretch for cleaning and maintenance
- Flexibility to work varied shifts including holidays and weekends
- Ability to handle money transactions responsibly
Job Qualifications
- Effective communication skills
- Ability to comprehend systems, safety standards, and operating procedures
- Experience handling money transactions accurately and responsibly
- Ability to multitask and maintain service standards in a timely and professional manner
- Problem-solving skills for basic service issues with patience, professionalism, and courtesy
- Flexibility to work various shifts including holidays and weekends
- Team player attitude and ability to support colleagues
- Ability to thrive in a fast-paced and dynamic environment
Job Duties
- Welcome guests with a warm smile and a genuine welcome to IHOP
- Seat guests promptly at clean and sanitary tables
- Accommodate guests with special needs and provide assistance as required
- Manage wait lists during busy periods
- Know the menu to assist guests with to-go orders
- Enter guests' orders accurately into the system
- Deliver food and beverages to outside and delivery guests in a timely manner
- Handle guests' checks and payments accurately
- Maintain the overall appearance of the restaurant by clearing, cleaning, and resetting tables
- Stock and rotate supplies in the host areas and dining room
- Comply with all regulations and IHOP service standards for a clean and safe workplace
- Adhere to IHOP uniform and appearance standards
- Complete the IHOP Academy Training program
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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