Job Overview
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
The Breakers is a distinguished luxury resort known for its exceptional hospitality and outstanding dining experiences. Situated in a premier location, The Breakers offers an elegant atmosphere where guests are treated to world-class amenities and gourmet cuisine. The dining collection at The Breakers encompasses several renowned restaurants, each with a unique menu and exceptional service standards designed to create memorable dining moments for all guests. The resort prides itself on combining a rich heritage with contemporary luxury, making it a sought-after destination for both leisure and business travelers alike. The Breakers emphasizes an inclusive and welcoming environment for all guests, which is reflected in every interaction and service touchpoint across the property.
The role of Host/Hostess at The Breakers dining collection is pivotal in shaping guests' first and last impressions within the restaurant. As the initial point of contact, the Host/Hostess is responsible for greeting guests warmly and enthusiastically, ensuring they feel welcomed from the moment they arrive until their departure. This position requires a high level of energy, friendliness, and professionalism to maintain the distinguished standards expected at such a prestigious establishment. The Host/Hostess manages the waitlist efficiently and handles special requests with tact and a positive demeanor, providing guests with all available seating options. This role demands an individual who is detail-oriented and knowledgeable about the restaurant's floor plan, seating rotations, and current menu offerings, including specials and promotions. Effective communication with servers and kitchen staff is essential to facilitate smooth operations and deliver outstanding service. Additionally, the Host/Hostess is entrusted with handling cash and credit transactions accurately, ensuring seamless payment processing. The position often requires flexibility to work during weekends and holidays, acknowledging the hospitality industry's dynamic nature. Overall, this role is ideal for someone who thrives in a fast-paced environment, excels in multitasking, and maintains a positive attitude under pressure, all while upholding the impeccable service reputation of The Breakers dining collection.
The role of Host/Hostess at The Breakers dining collection is pivotal in shaping guests' first and last impressions within the restaurant. As the initial point of contact, the Host/Hostess is responsible for greeting guests warmly and enthusiastically, ensuring they feel welcomed from the moment they arrive until their departure. This position requires a high level of energy, friendliness, and professionalism to maintain the distinguished standards expected at such a prestigious establishment. The Host/Hostess manages the waitlist efficiently and handles special requests with tact and a positive demeanor, providing guests with all available seating options. This role demands an individual who is detail-oriented and knowledgeable about the restaurant's floor plan, seating rotations, and current menu offerings, including specials and promotions. Effective communication with servers and kitchen staff is essential to facilitate smooth operations and deliver outstanding service. Additionally, the Host/Hostess is entrusted with handling cash and credit transactions accurately, ensuring seamless payment processing. The position often requires flexibility to work during weekends and holidays, acknowledging the hospitality industry's dynamic nature. Overall, this role is ideal for someone who thrives in a fast-paced environment, excels in multitasking, and maintains a positive attitude under pressure, all while upholding the impeccable service reputation of The Breakers dining collection.
Job Requirements
- High School diploma or equivalent preferred
- Must have excellent customer service skills, be friendly and outgoing
- Ability to work in a fast-paced environment, multitask, and work effectively under pressure
- Ability to maintain a positive attitude even when under stress
- Good communication and interpersonal skills
- Ability to handle cash and credit card transactions accurately
- Must be able and willing to work weekends and holidays
Job Qualifications
- Must have excellent customer service skills, be friendly and outgoing
- High School diploma or equivalent preferred
- Ability to work in a fast-paced environment, multitask, and work effectively under pressure
- Ability to maintain a positive attitude even when under stress
- Good communication and interpersonal skills
- Ability to handle cash and credit card transactions accurately
- Must be able and willing to work weekends and holidays
Job Duties
- Greet guests in a friendly and timely manner
- Seat guests in a timely manner
- Maintain knowledge of current menu offerings, specials, and promotions
- Handle waitlist and special requests with a positive attitude
- Offer guests all available seating options
- Stay abreast of floor plan information and seating rotation
- Accurately use guests' names and information
- Communicate effectively with the servers and kitchen staff
- Handle cash and credit card transactions accurately
Job Criteria
Experience
No experience required
Job Location
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