Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Employee Assistance Programs
Life benefits
Disability Benefits
401(k) with Company Match
Pay Access Prior to Pay Day
Discounts on dining
Discounts on Carryout
Discounts on retail
Discounts on Wine
Paid Time Off
Car Rental Discounts
Job Description
Cooper's Hawk is a renowned and innovative restaurant and winery concept that combines exceptional dining experiences with world-class wines. Known for its commitment to quality and guest satisfaction, Cooper's Hawk has established itself as a leader in the hospitality industry. The company cultivates a warm, welcoming environment where guests can enjoy finely crafted food and wine, paired with outstanding service. With locations spanning multiple states, Cooper's Hawk prides itself on creating memorable experiences that foster guest loyalty and provide a unique venue for celebrations and everyday enjoyment. Cooper's Hawk focuses on creating a culture that values team members, emphasizing growth,... Show More
Job Requirements
- Must represent Cooper's Hawk values
- Must be at least 18 years of age
- Ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- Ability to lift and carry up to 40 lbs
- Ability to stand and walk up to 10 hours per shift
- Ability to exert fast-paced mobility for periods of up to 6 hours in length
- Ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
- Ability to work flexible shifts and schedules inclusive of weekends and some holidays
- Must be able to read, write and understand English
Job Qualifications
- Must represent Cooper's Hawk values
- Must be at least 18 years of age
- An individual that thrives in a team-based environment
- Has a passion for guest service and hospitality-focused
- Ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- Ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
- Must be able to read, write, and understand English
Job Duties
- Greet all guests with hospitality and friendliness
- Execute professional and informed phone skills when answering guest phone calls and inquiries
- Engage with guests and answer questions about food, wine, and facilities in a friendly, helpful manner
- Educate guests on Barrel Reserve wine while escorting to the table
- Supervise the operation of the dining room during meal service periods, adjusting guest seating flow to ensure great execution and maximize traffic
- Manage special seating requests of guests consistent with table availability
- Assist with the duties of servers and service assistants as needed to maintain service effectiveness and efficiency
- Complete necessary side work during non-busy hours
- Maintain professional relationships and actively communicate with all managers and team members to ensure an exceptional guest experience
- Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines
- Maintain a professional image at all times by adhering to all appearance and behavior guidelines in the employee handbook
- Perform other duties as assigned
Job Location
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