
Job Overview
Compensation
Hourly
Range $15.00 - $17.00
Benefits
dining discount
Retail wine discount
Discount on retail and private events
Monthly wine tastings for two
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine and Culinary Education
Career Growth Flight Plan
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished dining and hospitality establishment that combines the charm and elegance of a Napa-style tasting room with a modern full-service restaurant, bar, and private event space. Founded in 2005, Cooper's Hawk has built a reputation for delivering exceptional dining experiences complemented by their award-winning wines. The restaurant prides itself on its scratch-kitchen menu, where each dish is thoughtfully crafted to pair perfectly with their extensive wine selections. Additionally, Cooper's Hawk operates one of the largest wine clubs in the world, offering exclusive membership benefits such as curated dining and travel experiences designed to elevate the lifestyle of their guests and members alike. The recent addition of Piccolo Buco by Cooper's Hawk brings vibrant Roman flavors into their portfolio, further expanding their dedication to offering unique and memorable culinary experiences. This blend of extraordinary food, top-tier wines, and refined ambiance positions Cooper's Hawk as more than just a restaurant – it's a lifestyle brand dedicated to uncompromising hospitality.
The Host role at Cooper's Hawk is pivotal in setting the tone for the entire guest experience. As the very first and last point of contact for guests, Hosts at Cooper's Hawk bring the company's core value of Uncompromising Hospitality to life. A Host's responsibilities go beyond merely greeting guests; they orchestrate a welcoming atmosphere, ensure smooth table flow, and provide helpful, warm interactions that make every guest feel personally cared for from the moment they step through the door until their departure. This role demands high energy, professionalism, and the ability to multitask efficiently in a fast-paced environment. Hosts must manage dining room pacing by monitoring table flow closely and adjusting seating plans to minimize wait times and bottlenecks, all while handling special guest requests with grace and accuracy. Communication is vital, as Hosts coordinate seamlessly with managers, servers, and service assistants to maintain a smooth and memorable dining service.
Hosts are also expected to be knowledgeable about the menu and wine selection, especially the prestigious Barrel Reserve wines, sharing insights that enhance the guest experience. In addition to guest-facing duties, Hosts contribute to the operational excellence of the restaurant by assisting with light side work and maintaining the entryway's pristine condition, ensuring guests have an excellent first impression. This position typically offers compensation ranging from $15.00 to $17.00 per hour, based on skills and experience, and provides various substantial benefits including medical, dental, vision, telehealth coverage, 401k with company match, paid time off, and employee discounts. Successful candidates bring a genuine passion for hospitality, team spirit, and a proactive attitude to contribute to the collaborative success of Cooper's Hawk. Those interested should be prepared to work weekends and holidays, be able to stand for extended periods, and handle lifting up to 40 pounds.
The Host role at Cooper's Hawk is pivotal in setting the tone for the entire guest experience. As the very first and last point of contact for guests, Hosts at Cooper's Hawk bring the company's core value of Uncompromising Hospitality to life. A Host's responsibilities go beyond merely greeting guests; they orchestrate a welcoming atmosphere, ensure smooth table flow, and provide helpful, warm interactions that make every guest feel personally cared for from the moment they step through the door until their departure. This role demands high energy, professionalism, and the ability to multitask efficiently in a fast-paced environment. Hosts must manage dining room pacing by monitoring table flow closely and adjusting seating plans to minimize wait times and bottlenecks, all while handling special guest requests with grace and accuracy. Communication is vital, as Hosts coordinate seamlessly with managers, servers, and service assistants to maintain a smooth and memorable dining service.
Hosts are also expected to be knowledgeable about the menu and wine selection, especially the prestigious Barrel Reserve wines, sharing insights that enhance the guest experience. In addition to guest-facing duties, Hosts contribute to the operational excellence of the restaurant by assisting with light side work and maintaining the entryway's pristine condition, ensuring guests have an excellent first impression. This position typically offers compensation ranging from $15.00 to $17.00 per hour, based on skills and experience, and provides various substantial benefits including medical, dental, vision, telehealth coverage, 401k with company match, paid time off, and employee discounts. Successful candidates bring a genuine passion for hospitality, team spirit, and a proactive attitude to contribute to the collaborative success of Cooper's Hawk. Those interested should be prepared to work weekends and holidays, be able to stand for extended periods, and handle lifting up to 40 pounds.
Job Requirements
- At least 18 years of age
- a genuine love for hospitality and a desire to create unforgettable experiences
- comfort in a fast paced environment with strong multitasking skills
- ability to lift up to 40 pounds and stand for extended periods
- willingness to work weekends and holidays
- team spirit and clear communication
- ability to read, write, and understand English
Job Qualifications
- At least 18 years of age
- a genuine love for hospitality and a desire to create unforgettable experiences
- comfort in a fast paced environment with strong multitasking skills
- ability to lift up to 40 pounds and stand for extended periods
- willingness to work weekends and holidays
- team spirit and clear communication
- ability to read, write, and understand English
Job Duties
- Greet guests with energy and enthusiasm from the very first interaction
- answer guest phone calls with professionalism and hospitality
- follow checklists to set up the host area for a smooth shift
- maintain a professional image at all times by adhering to all appearance and behavior guidelines
- keep track of table flow and dining room pacing to deliver an excellent guest experience
- adjust seating plans as needed to avoid bottlenecks and wait time surprises
- manage special seating requests of guests consistent with table availability
Job Criteria
Experience
No experience required
Job Location
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