
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Employee Assistance Programs
life and disability benefits
401K with company match
Paid Time Off
Discounts on dining
Carryout discounts
Retail Discounts
Wine discounts
early pay access
Wellness Support
mental health support
Wine education
Career growth opportunities
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a renowned hospitality establishment specializing in an exceptional dining and winery experience. Known for its unique blend of a modern American restaurant, winery, and retail shop, Cooper's Hawk offers guests not only high-quality food and wine but also an unforgettable atmosphere where hospitality is an uncompromising standard. As a leader in its industry, the company is dedicated to fostering a team culture that values genuine guest connections, employee growth, and innovative experiences. This thriving business operates with a commitment to excellence, carefully curating every detail to ensure guests leave with lasting impressions and a desire to return.
The role of a Host at Cooper's Hawk is integral in setting the tone for the entire guest experience. A Host acts as the first and last point of contact for guests and plays a pivotal role in creating an inviting and hospitable environment. This role involves warmly welcoming guests, managing seating arrangements smoothly, and providing insightful and personal interactions that make every guest feel valued from the moment they walk through the door. Hosts are expected to bring energy, professionalism, and excellent communication skills to the table, ensuring that operations flow seamlessly in a fast-paced service environment.
Employees at Cooper's Hawk enjoy a comprehensive benefits package, including medical, prescription, dental, and vision insurance, alongside flexible spending accounts and health savings accounts. The company emphasizes wellness and mental health support and offers competitive retirement plans with a 401(k) match. Along with paid time off and flexible scheduling, the environment fosters professional development through wine and culinary education and a clearly defined career growth flight plan. Team members can also benefit from exclusive discounts on dining, carryout, retail, and wine purchases, as well as enjoy perks like early pay access, employee assistance programs, and special rewards such as milestone recognition and referral bonuses.
The Host position at Cooper's Hawk demands commitment to excellence through multiple core behaviors: showing up ready and prepared, taking ownership and responsibility, maintaining continuous communication within the team, personalizing guest interactions, and adding thoughtful touches beyond expectations. Candidates for this role should have a genuine passion for hospitality, the ability to multitask effectively in a high-energy environment, and be willing to work weekends and holidays. Successful candidates embrace team spirit, clear communication, and the physical demands of standing for long periods and handling moderate lifting.
By joining Cooper's Hawk as a Host, an individual becomes part of a vibrant team focused on delivering top-tier service and creating memorable dining experiences. The workplace culture supports employees with ongoing education, career advancement opportunities, and a rich benefits program, ensuring that team members can thrive both personally and professionally within a company known for its quality and innovation in hospitality.
The role of a Host at Cooper's Hawk is integral in setting the tone for the entire guest experience. A Host acts as the first and last point of contact for guests and plays a pivotal role in creating an inviting and hospitable environment. This role involves warmly welcoming guests, managing seating arrangements smoothly, and providing insightful and personal interactions that make every guest feel valued from the moment they walk through the door. Hosts are expected to bring energy, professionalism, and excellent communication skills to the table, ensuring that operations flow seamlessly in a fast-paced service environment.
Employees at Cooper's Hawk enjoy a comprehensive benefits package, including medical, prescription, dental, and vision insurance, alongside flexible spending accounts and health savings accounts. The company emphasizes wellness and mental health support and offers competitive retirement plans with a 401(k) match. Along with paid time off and flexible scheduling, the environment fosters professional development through wine and culinary education and a clearly defined career growth flight plan. Team members can also benefit from exclusive discounts on dining, carryout, retail, and wine purchases, as well as enjoy perks like early pay access, employee assistance programs, and special rewards such as milestone recognition and referral bonuses.
The Host position at Cooper's Hawk demands commitment to excellence through multiple core behaviors: showing up ready and prepared, taking ownership and responsibility, maintaining continuous communication within the team, personalizing guest interactions, and adding thoughtful touches beyond expectations. Candidates for this role should have a genuine passion for hospitality, the ability to multitask effectively in a high-energy environment, and be willing to work weekends and holidays. Successful candidates embrace team spirit, clear communication, and the physical demands of standing for long periods and handling moderate lifting.
By joining Cooper's Hawk as a Host, an individual becomes part of a vibrant team focused on delivering top-tier service and creating memorable dining experiences. The workplace culture supports employees with ongoing education, career advancement opportunities, and a rich benefits program, ensuring that team members can thrive both personally and professionally within a company known for its quality and innovation in hospitality.
Job Requirements
- At least 18 years of age
- Ability to lift up to 40 pounds
- Ability to stand for extended periods
- Willingness to work weekends and holidays
- Ability to read, write, and understand English
Job Qualifications
- At least 18 years of age
- A genuine love for hospitality and creating unforgettable experiences
- Comfort in a fast paced environment with strong multitasking skills
- Ability to lift up to 40 pounds and stand for extended periods
- Willingness to work weekends and holidays
- Team spirit and clear communication
- Ability to read, write, and understand English
Job Duties
- Greet guests with energy and enthusiasm from the very first interaction
- Answer guest phone calls with professionalism and hospitality
- Follow checklists to set up the host area for a smooth shift
- Maintain a professional image at all times by adhering to appearance and behavior guidelines
- Keep track of table flow and dining room pacing to deliver excellent guest experience
- Adjust seating plans as needed to avoid bottlenecks and wait time surprises
- Manage special seating requests consistent with table availability
Job Criteria
Experience
No experience required
Job Location
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