Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $11.00 - $15.50
Work Schedule
Flexible
Weekend Shifts
Benefits
dining discount
Retail wine discount
Discount on retail and private events
Monthly wine tastings
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine and Culinary Education
Career Growth Flight Plan
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished hospitality company that combines the elegance of a Napa-style tasting room with a vibrant, retail wine-inspired environment, complemented by a full-service restaurant, bar, and private event space. Established in 2005, Cooper's Hawk has cultivated a rich tradition of offering guests a modern yet casual dining experience that seamlessly pairs scratch-kitchen culinary creations with award-winning wines from their extensive selection. The company is renowned not only for its exceptional food and wine but also for its expansive Wine Club, reputed to be among the largest worldwide. This Wine Club presents exclusive membership benefits, including curated dining and travel experiences that extend the enjoyment and appreciation of fine wine and cuisine beyond the tasting room. With the addition of Piccolo Buco by Cooper's Hawk, featuring vibrant Roman-inspired flavors, the brand continues to diversify and enrich its portfolio, creating a unique lifestyle brand recognized for uncompromising quality and hospitality.
The role of a Host at Cooper's Hawk is pivotal in delivering an exceptional guest experience, setting the tone from the initial greeting to the final farewell. This position embodies the company’s commitment to 'Uncompromising Hospitality' by warmly welcoming every guest, ensuring smooth table flow, and engaging in helpful conversations that make each visitor feel specially attended to. As a Host, you will be responsible for managing the dining room’s ambiance and flow, maintaining professional communication with guests and team members, and contributing to a seamless dining service. This role requires a dynamic and personable individual who thrives in a fast-paced environment and delights in creating memorable experiences for guests.
Employees in this role benefit from a comprehensive package, including significant dining and retail discounts, health and wellness benefits, and a clear path for career growth within the company. Cooper's Hawk emphasizes teamwork, professionalism, and a passion for hospitality, making the Host position ideal for those seeking to develop their career in the hospitality industry while enjoying a supportive and enriching work environment. The role demands readiness, ownership, strong communication, and a genuine passion for personalizing guest interactions to elevate the overall dining experience.
The role of a Host at Cooper's Hawk is pivotal in delivering an exceptional guest experience, setting the tone from the initial greeting to the final farewell. This position embodies the company’s commitment to 'Uncompromising Hospitality' by warmly welcoming every guest, ensuring smooth table flow, and engaging in helpful conversations that make each visitor feel specially attended to. As a Host, you will be responsible for managing the dining room’s ambiance and flow, maintaining professional communication with guests and team members, and contributing to a seamless dining service. This role requires a dynamic and personable individual who thrives in a fast-paced environment and delights in creating memorable experiences for guests.
Employees in this role benefit from a comprehensive package, including significant dining and retail discounts, health and wellness benefits, and a clear path for career growth within the company. Cooper's Hawk emphasizes teamwork, professionalism, and a passion for hospitality, making the Host position ideal for those seeking to develop their career in the hospitality industry while enjoying a supportive and enriching work environment. The role demands readiness, ownership, strong communication, and a genuine passion for personalizing guest interactions to elevate the overall dining experience.
Job Requirements
- At least 18 years of age
- A genuine love for hospitality and a desire to create unforgettable experiences
- Comfort in a fast paced environment with strong multitasking skills
- Ability to lift up to 40 pounds and stand for extended periods
- Willingness to work weekends and holidays
- Team spirit and clear communication
- Ability to read, write, and understand English
Job Qualifications
- At least 18 years of age
- A genuine love for hospitality and a desire to create unforgettable experiences
- Comfort in a fast paced environment with strong multitasking skills
- Ability to lift up to 40 pounds and stand for extended periods
- Willingness to work weekends and holidays
- Team spirit and clear communication
- Ability to read, write, and understand English
Job Duties
- Greet guests with energy and enthusiasm from the very first interaction
- Answer guest phone calls with professionalism and hospitality
- Follow checklists to set up the host area for a smooth shift
- Maintain a professional image at all times by adhering to all appearance and behavior guidelines
- Keep track of table flow and dining room pacing to deliver an excellent guest experience
- Adjust seating plans as needed to avoid bottlenecks and wait time surprises
- Manage special seating requests of guests consistent with table availability
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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