Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $20.00
Work Schedule
Flexible
Benefits
Opportunities for quick advancement
50% off at any restaurant
Health Insurance
flexible scheduling
Paid Time Off
closed major holidays
inclusive environment
Job Description
Ocean Prime is a renowned dining establishment committed to delivering an exceptional hospitality experience grounded in genuine service. As part of the esteemed Cameron Mitchell Restaurants group, Ocean Prime prides itself on fostering an inclusive and vibrant environment where associates thrive and guests feel truly welcomed. Cameron Mitchell Restaurants have established a reputation for excellence in the hospitality industry, operating over 60 locations that emphasize quality, creativity, and community engagement. This background serves to enhance Ocean Prime's dedication to making every dining experience memorable by combining top-tier cuisine with unmatched customer service.
The Host / Guest Services position at Ocean Prime is pivotal in upholding the brand's promise of hospitality. This role is designed for individuals who are passionate about creating positive first impressions and cultivating raving fans not only among guests but also associates, purveyors, partners, and the surrounding community. A Host / Guest Services team member is expected to be the welcoming face of the restaurant both in person and over the phone, contributing significantly to guest satisfaction and operational flow. This position involves managing guest seating to optimize the dining room's atmosphere while maximizing sales opportunities and ensuring the highest level of service quality throughout the guest visit.
At Cameron Mitchell Restaurants, the well-being and growth of associates are prioritized, providing an inclusive, fun, and dynamic workplace. The company offers flexible scheduling, paid time off, and competitive starting pay that ranges between $15.00 and $20.00 per hour based on experience. Health benefits are available for full-time associates beginning after 90 days of employment. Additionally, employees enjoy a 50% discount at any of the company’s more than 60 restaurants, along with the benefit of being off on seven major holidays annually. Ocean Prime invites individuals who exhibit leadership, kindness, positivity, and a genuine approach to hospitality to apply. The company values team players who view their work environment as an extension of family and community and uphold a proactive, “Yes is the Answer!” mentality.
The essential functions of this position include punctuality and adherence to uniform standards, positive personal hygiene, and upholding hospitality standards. The Host / Guest Services professional must be adept at responding to guest inquiries, handling requests, and resolving complaints with guest satisfaction as the top priority. Cooperation with management and colleagues, commitment to safety, health, and sanitation guidelines, along with knowledge of emergency procedures, underpin the responsibilities associated with this role. Working at Ocean Prime means joining a company dedicated to continuous improvement, where employee feedback is welcomed and incorporated in a positive way to enhance workplace operations and guest experiences.
Overall, this role offers an excellent opportunity for those seeking a career in hospitality with room for rapid advancement and access to a strong network of industry professionals. The company culture encourages innovation, inclusivity, and mutual respect, making Ocean Prime a standout choice for individuals passionate about elevating service standards and contributing to a warm, vibrant dining atmosphere.
The Host / Guest Services position at Ocean Prime is pivotal in upholding the brand's promise of hospitality. This role is designed for individuals who are passionate about creating positive first impressions and cultivating raving fans not only among guests but also associates, purveyors, partners, and the surrounding community. A Host / Guest Services team member is expected to be the welcoming face of the restaurant both in person and over the phone, contributing significantly to guest satisfaction and operational flow. This position involves managing guest seating to optimize the dining room's atmosphere while maximizing sales opportunities and ensuring the highest level of service quality throughout the guest visit.
At Cameron Mitchell Restaurants, the well-being and growth of associates are prioritized, providing an inclusive, fun, and dynamic workplace. The company offers flexible scheduling, paid time off, and competitive starting pay that ranges between $15.00 and $20.00 per hour based on experience. Health benefits are available for full-time associates beginning after 90 days of employment. Additionally, employees enjoy a 50% discount at any of the company’s more than 60 restaurants, along with the benefit of being off on seven major holidays annually. Ocean Prime invites individuals who exhibit leadership, kindness, positivity, and a genuine approach to hospitality to apply. The company values team players who view their work environment as an extension of family and community and uphold a proactive, “Yes is the Answer!” mentality.
The essential functions of this position include punctuality and adherence to uniform standards, positive personal hygiene, and upholding hospitality standards. The Host / Guest Services professional must be adept at responding to guest inquiries, handling requests, and resolving complaints with guest satisfaction as the top priority. Cooperation with management and colleagues, commitment to safety, health, and sanitation guidelines, along with knowledge of emergency procedures, underpin the responsibilities associated with this role. Working at Ocean Prime means joining a company dedicated to continuous improvement, where employee feedback is welcomed and incorporated in a positive way to enhance workplace operations and guest experiences.
Overall, this role offers an excellent opportunity for those seeking a career in hospitality with room for rapid advancement and access to a strong network of industry professionals. The company culture encourages innovation, inclusivity, and mutual respect, making Ocean Prime a standout choice for individuals passionate about elevating service standards and contributing to a warm, vibrant dining atmosphere.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or guest services preferred
- Ability to maintain positive personal hygiene and a professional appearance
- Ability to work flexible hours including nights, weekends, and holidays
- Strong communication skills
- Able to handle guest complaints professionally
- Compliance with safety and sanitation regulations
Job Qualifications
- Strong communication and interpersonal skills
- Previous experience in hospitality or customer service preferred
- Ability to work in a fast-paced environment
- Positive attitude with a genuine approach to hospitality
- Team-oriented mindset with leadership potential
- Basic knowledge of safety and sanitation standards
- High school diploma or equivalent
Job Duties
- Greet and welcome guests both in person and on the phone
- Manage guest seating and table assignments to optimize service and maximize sales
- Respond to guest inquiries and handle complaints with a focus on guest satisfaction
- Cooperate with management and coworkers to assist with duties as needed
- Maintain adherence to uniform standards and personal hygiene
- Follow all safety, health, and sanitation guidelines
- Report potential safety issues and comply with emergency procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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