Job Overview

briefcase

Employment Type

Temporary
Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Uniform allowance
Employee assistance program

Job Description

The Lakefront Anchorage Hotel, formerly known as the Millennium Hotel, is a premier hospitality establishment situated on the picturesque shores of scenic Lake Spenard in Anchorage, Alaska. This well-recognized hotel is ideally located just one mile from Anchorage International Airport and four miles from downtown Anchorage, making it the perfect base for guests eager to explore the many attractions and natural wonders that Alaska has to offer. The hotel boasts 248 rooms and three outstanding food and beverage outlets, offering guests a full range of amenities and exceptional service in a beautiful setting. The Lakefront Anchorage Hotel prides itself on creating memorable experiences for visitors through outstanding customer service and a welcoming environment.

The role of Host at the Lakefront Anchorage Hotel is a full-time seasonal position crucial to the smooth operation of the dining experience within the hotel’s restaurant. As a Host, you will be the first point of contact for guests arriving at the dining venue, responsible for warmly greeting and escorting them to their tables. Through maintaining a courteous and efficient dining room atmosphere, you will play a vital role in ensuring overall guest satisfaction. The Host will also be tasked with notifying the restaurant staff of new arrivals, coordinating seating arrangements, and managing reservations and special functions. This role requires multitasking in a dynamic environment where attentiveness to guest needs and team collaboration are essential. Being professional, maintaining a neat and orderly dining space, and assisting other dining room personnel even beyond typical front-of-house responsibilities are key to success in this position.

Moreover, the ideal candidate for this position thrives in busy, high-pressure settings, exhibits excellent communication skills, and demonstrates patience, tact, and diplomacy when handling various guest interactions. Prior guest service experience is regarded as advantageous, and physical stamina is necessary for tasks that include lifting and carrying items up to 25 pounds. The Lakefront Anchorage Hotel values team members who contribute positive energy, prioritize safety, and uphold professionalism at all times. This position offers an exciting opportunity to join a respected hospitality team and make a meaningful impact on the guest experience in a stunning location, all while gaining valuable experience in the service industry.

Job Requirements

  • High school diploma preferred
  • Previous guest service experience a plus
  • Ability to perform well in a high-pressured work environment
  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
  • Speaks clearly and persuasively in positive or negative situations
  • Prioritizes and plans work activities
  • Required to regularly lift up to 25 pounds
  • Have patience, tact and diplomacy
  • Work as a productive team member by contributing positive energy
  • Perform the duties of the position in a safe manner
  • Be professional in all interactions with guests and associates

Job Qualifications

  • High school diploma preferred
  • Previous guest service experience a plus
  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
  • Speaks clearly and persuasively in positive or negative situations
  • Listens and gets clarification
  • Responds well to questions
  • Prioritizes and plans work activities
  • Uses time efficiently
  • Ability to perform well in a high-pressured work environment
  • Adapts to changes in the work environment
  • Have patience, tact and diplomacy
  • Work as a productive team member by contributing positive energy
  • Perform the duties of the position in a safe manner
  • Be professional in all interactions with guests and associates

Job Duties

  • Meet and greet guests as they arrive and depart, offer choice of seating, then escort them to their table and present menu
  • Maintain proper set-up of the dining room
  • Receive, record and make any necessary arrangements for reservations and special functions in the restaurant
  • Carry coffee and/or tea pots throughout outlet, refilling guests' cups as requested
  • Assign work stations and coordinate activities of dining room personnel ensuring that Servers receive tables on a rotational basis
  • Inspect dining room for neatness and cleanliness, and assist with obtaining supplies from other areas of the hotel as needed
  • Assist servers as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef