Cracker Barrel logo

Host - Full-time

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
growth and development opportunities
401k plan
Employee Stock Purchase Program
Discounts on food and retail
recognition programs
Employee events

Job Description

Cracker Barrel is a well-established American restaurant and retail chain that has been around since 1969. It is widely recognized for bringing people together around delicious food, abundant servings, unique gift shop finds, and providing a warm and welcoming atmosphere. With more than 70,000 team members across the United States, Cracker Barrel is committed to its roots, emphasizing a family-friendly environment where hospitality flourishes and ordinary moments become memorable experiences. The company prides itself on creating an inclusive culture where employees are valued and customers feel at home. It has become more than just a place to eat; it is a community space where guests can reconnect and enjoy moments with loved ones. From its iconic country-style décor to its signature hot biscuits, Cracker Barrel has secured a place in the American dining landscape by offering both comfort and quality in its service and products. Cracker Barrel is an equal opportunity employer that considers qualified applicants without discrimination according to federal and state laws. It also offers reasonable accommodations to individuals with disabilities during the application process, ensuring fair access for all candidates.

The Host role at Cracker Barrel is an essential part of delivering outstanding guest experiences. This position involves greeting guests warmly as soon as they enter, making them feel truly at home in a welcoming and friendly atmosphere. As a Host, you will manage the flow of the dining room by maintaining an organized waitlist, keeping guests informed with a positive attitude, and ensuring tables are set and ready for each new group. This role requires a person who thrives in a fast-paced, team-oriented environment and brings energetic, approachable kindness to every interaction. Whether it's during busy times or quieter moments, remaining calm and collected is crucial to smooth operations and positive customer experiences. New team members without prior restaurant experience are encouraged to apply, as Cracker Barrel provides comprehensive training to set you up for success.

Beyond the day-to-day duties, Cracker Barrel values its employees and offers competitive pay with weekly wages and access to same-day pay, emphasizing the importance of recognizing good work. Employees can also take advantage of health insurance eligibility from day one, applicable to both full and part-time workers, as well as vacation time and employee assistance programs to support wellbeing. Growth opportunities begin immediately with an industry-leading PAR training program, along with benefits like a 401(k) plan with company matching contributions after 90 days and an Employee Stock Purchase Program. The company fosters a culture of belonging with support starting from day one through onboarding, training, and development programs designed to help team members thrive. Recognition programs and frequent employee events further contribute to a positive work environment where individuals feel connected and appreciated. Additional perks include a 35 percent discount on Cracker Barrel food and retail items and exclusive discounts on various products and services through the Biscuit Perks program. This role represents an exciting opportunity to join a company known for hospitality, community spirit, and developing its people with care and respect. Whether you are just starting your career or looking for a place to grow within the hospitality industry, Cracker Barrel offers a supportive and rewarding workplace where you can make meaningful connections and create memorable moments for guests every day.

Job Requirements

  • no prior restaurant experience required
  • must be able to stand for extended periods
  • availability to work flexible hours including weekends and holidays
  • ability to remain calm under pressure
  • effective communication skills
  • must be friendly and approachable
  • ability to follow instructions and company policies

Job Qualifications

  • high school diploma or equivalent preferred
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • team player with a positive attitude
  • previous experience in hospitality or customer service is a plus but not required
  • willingness to learn and adapt to new tasks
  • basic math skills for managing seating and waitlist

Job Duties

  • greet guests warmly as they arrive
  • manage the dining room flow by organizing the waitlist
  • update guests with positive communication
  • ensure tables are clean and ready for new groups
  • maintain a calm and composed demeanor during busy periods
  • collaborate effectively with team members
  • provide excellent customer service with a friendly approach

Job Criteria

Experience

No experience required


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