Cracker Barrel logo

Host - Full-time

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
35 percent discount on food and retail items

Job Description

Cracker Barrel is a well-established American restaurant chain and gift store known for its unique blend of traditional Southern cuisine and country-style retail offerings. Founded in 1969, it has successfully built a reputation as a welcoming gathering place where families and friends can enjoy hearty meals and browse through a variety of nostalgic and contemporary gift items. Boasting over 70,000 team members nationwide, Cracker Barrel has cemented its place as more than just a restaurant; it is a community-oriented brand that prides itself in delivering more than a meal by offering warm hospitality and memorable moments to every guest. This family-friendly establishment has honed a culture centered around togetherness, pride in work, and the genuine joy of serving others, which reflects in every aspect of its business operations.

The role of Host at Cracker Barrel is an integral part of crafting a superior dining experience that starts from the moment each guest walks through the door. As a Host, you are the friendly face that invites guests into a warm, home-like atmosphere, setting the tone for their visit. This position requires a dynamic individual who can manage the dining room flow efficiently, maintain the waitlist, and keep guests informed and comfortable with a pleasant demeanor. The Host’s responsibility extends beyond simply greeting; it involves ensuring tables are ready and rhythms of service are smooth to create a welcoming and organized environment for diners. This role is perfect for those who thrive in a lively, team-oriented setting, equipped with a calm and positive attitude even during busy peak times.

Cracker Barrel welcomes individuals from all backgrounds and offers comprehensive training programs, making this an excellent opportunity for candidates with no prior restaurant experience. The company’s industry-leading PAR (Prepare-Act-Review) training approach begins on day one, supporting personal and professional growth. Employees are valued not only for their guest-facing skills but also for their contributions to the team culture and company success. Competitive pay is offered, with weekly payments and options for same-day pay access, highlighting Cracker Barrel’s commitment to supporting its workforce financially. In addition to pay, full and part-time employees are eligible for robust benefits, including health insurance effective from the first day, vacation time, and an employee assistance program. The company also fosters an engaging culture with recognition programs, employee events, and exclusive discounts on food, retail items, and services that enrich the employee experience beyond the workplace.

Commitment to diversity and inclusion is deeply ingrained in Cracker Barrel’s hiring policies, ensuring a respectful and equitable work environment for all team members. The company adheres strictly to federal and state employment laws concerning non-discrimination and provides reasonable accommodations throughout the hiring process to support candidates' unique needs.

Joining Cracker Barrel as a Host means becoming part of a storied company where your role contributes significantly to creating special moments that resonate with guests. It means working for a brand that values your work ethic and dedication, supports your well-being, and invests in your future development. It is an invitation to be all in good company, from day one onward.

Job Requirements

  • no prior restaurant experience required
  • eligibility to work in the united states
  • availability to work flexible hours including nights, weekends, and holidays
  • ability to stand or walk for extended periods
  • strong customer service orientation
  • basic literacy and numeracy skills

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent interpersonal and communication skills
  • ability to remain calm and composed during busy periods
  • positive attitude with a team-first mindset
  • friendly and approachable personality
  • willingness to learn and adhere to training programs

Job Duties

  • greet guests with a warm welcome
  • manage the dining room flow efficiently
  • maintain and update the waitlist with a friendly demeanor
  • ensure tables are clean and ready for new guests
  • communicate wait times and seating information clearly to guests
  • collaborate with team members to optimize service
  • uphold the brand's standards of hospitality and guest satisfaction

Job Criteria

Experience

No experience required


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