Cracker Barrel logo

Host - Full-time

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401K with company match
Employee Stock Purchase Program
Employee Discounts
recognition programs

Job Description

Cracker Barrel is a beloved restaurant and retail establishment that has been a staple of American hospitality since its founding in 1969. Renowned for its distinctive country-style dining experience, Cracker Barrel combines hearty, home-cooked meals with a unique retail store filled with nostalgic gifts and goods. With more than 70,000 team members nationwide, Cracker Barrel prides itself on creating a warm, welcoming atmosphere where guests can gather, reconnect, and enjoy abundant servings of delicious food. The brand's roots run deep into Southern hospitality traditions, yet it continually evolves to provide exceptional experiences that go beyond just a meal.

Working at Cracker Barrel means being part of a community that values teamwork, pride in work, and joy in hospitality. The company is committed to fostering a culture where every employee feels valued and has the opportunity to grow professionally and personally. The inclusive environment encourages collaboration and mutual respect, reflecting the belief that the smallest moments—whether greeting a guest or preparing a meal—can make the biggest impact. This ethos is evident in the company’s emphasis on employee development, competitive pay, comprehensive benefits, and a supportive workplace that promotes a sense of belonging.

The role of a Host at Cracker Barrel centers around hospitality and guest satisfaction. A Host is the first impression for every guest as they walk through the door, setting the tone for their dining experience. Responsibilities include welcoming guests with warmth and positivity, managing the waitlist efficiently, keeping the dining area organized and smooth-flowing, and ensuring each table is prepared for the next guests. This position is ideal for individuals who thrive in a fast-paced, team-oriented environment, possess excellent communication skills, and maintain a calm, approachable demeanor even during busy times.

No prior restaurant experience is necessary as Cracker Barrel provides comprehensive training through its industry-leading PAR training program. This position is an excellent opportunity for anyone looking to enter the hospitality industry or develop their customer service skills while being part of a well-established and respected company. The company values passion, commitment, and a positive attitude above experience, making the Host role accessible and rewarding.

Beyond the direct role responsibilities, Cracker Barrel is dedicated to supporting its employees with a competitive pay structure and benefits package. Both full-time and part-time employees become eligible for health insurance coverage from their first day on the job. Additional benefits include vacation time, employee assistance programs, retirement plans with company matching contributions, employee stock purchase programs, and various perks such as significant discounts on food and retail items. The company also fosters a culture of recognition with programs and events designed to bring employees together and celebrate their contributions.

Cracker Barrel is committed to equal opportunity employment, honoring all qualified applicants without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other legally protected status. The company provides reasonable accommodations to ensure access and equal opportunity during the application process and employment. Cracker Barrel’s dedication to inclusive hiring practices and employee support underscores its mission to be "all in good company"—where every team member is valued, respected, and empowered to make a meaningful difference every day.

Job Requirements

  • ability to stand for extended periods
  • flexible availability including weekends and holidays
  • excellent customer service skills
  • basic math skills for managing guest seating
  • capable of handling multiple tasks simultaneously
  • dependable and punctual
  • must be at least 16 years old

Job Qualifications

  • high school diploma or equivalent preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • positive attitude and team player mindset
  • basic computer skills for managing waitlists
  • willingness to learn and take direction
  • previous customer service experience is a plus but not required

Job Duties

  • welcome guests warmly and make them feel at home
  • manage the dining room flow and waitlist efficiently
  • update guests with a positive and approachable attitude
  • ensure each table is clean and ready for the next guests
  • collaborate with team members to maintain a smooth dining experience
  • remain calm and collected during peak hours
  • participate in onboarding and training programs

Job Criteria

Experience

No experience required


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