Cracker Barrel logo

Host - Full-time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $16.13
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Work Schedule

Standard Hours
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Benefits

competitive pay
Health insurance eligibility
Vacation Time
Employee assistance program
Training and development opportunities
401K with company match
Employee Discounts

Job Description

Cracker Barrel, established in 1969, is a well-loved American restaurant and retail chain that combines the charm of traditional Southern hospitality with a diverse menu of delicious, home-cooked meals. With more than 70,000 team members nationwide, Cracker Barrel has created a welcoming environment that serves more than just food; it’s a place where guests can reconnect, feel at home, and enjoy abundant servings of comfort food along with unique retail offerings. The company is renowned for its commitment to creating meaningful moments for guests through warm welcomes, attentive service, and a strong sense of community. Cracker Barrel takes pride in fostering a culture where every team member is valued, and teamwork is the foundation of its success. The company is also dedicated to equal opportunity employment, welcoming applicants without regard to race, religion, gender, or other protected classes, reflecting its inclusive and diverse workplace philosophy.

The role of Host at Cracker Barrel is crucial in delivering an exceptional guest experience that begins the moment customers walk through the door. Hosts play a vital role in creating a warm and friendly first impression by greeting guests with a smile, managing waitlists efficiently, updating guests with positivity, and ensuring the dining room flows smoothly. This position requires someone who thrives in a fast-paced team environment, keeps calm under pressure, and maintains a warm and approachable demeanor. New team members receive comprehensive training, including industry-leading PAR training, no prior restaurant experience is necessary. This supportive environment enables Hosts to grow and thrive from day one, making a real impact both for the guests and the team.

The Host position at Cracker Barrel offers competitive pay ranging from $15.00 to $16.13 per hour, with access to same-day pay. Employees benefit from an array of comprehensive support programs including health insurance eligibility from day one for both full and part-time staff, vacation time, and an employee assistance program. Furthermore, the company promotes career growth with opportunities to develop skills through its training programs and offers a 401(k) plan with company matching after 90 days. Additional perks include a 35% discount on Cracker Barrel food and retail items, exclusive discounts on travel, home services, and cell phones, establishing Cracker Barrel as a great place not only to work but to build a career and enjoy life beyond the job. The company’s culture of belonging is reinforced by onboarding processes, employee recognition programs, and social events designed to create a supportive and engaging work environment.

Job Requirements

  • Ability to greet guests with a warm and approachable demeanor
  • Capacity to stay calm and organized in busy situations
  • Availability to work flexible hours including evenings and weekends
  • Basic literacy and numeracy skills
  • Must be at least 16 years old
  • Reliable attendance and punctuality
  • Ability to stand for extended periods

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong interpersonal and communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Positive attitude with a team-first mindset
  • Willingness to learn and participate in training
  • Previous customer service experience is a plus but not required

Job Duties

  • Greet guests warmly and make them feel welcome
  • Manage the dining room waitlist efficiently
  • Update guests on their wait times with a positive attitude
  • Prepare tables for incoming guests by ensuring cleanliness and readiness
  • Collaborate with team members to maintain smooth dining flow
  • Maintain composure and professionalism during busy periods
  • Assist in creating a friendly and inviting atmosphere for all guests

Job Criteria

Experience

No experience required


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