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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $7.25 - $12.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Employee Discounts
Job Description
Dave & Buster's is a unique and vibrant restaurant and entertainment complex known for its dynamic atmosphere and diverse offerings that blend dining with interactive gaming experiences. Established as a leader in the entertainment and hospitality industry, Dave & Buster's provides a lively environment where guests can enjoy food, drinks, and a wide array of arcade games and entertainment options all under one roof. This makes it an exciting place to work, with no two days ever being the same. The company's culture emphasizes fun, energy, and customer engagement, supported by a team of enthusiastic and friendly co-workers. They offer... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work days, nights, and/or weekends as required
- Ability to work in noisy, fast-paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100% of shift
- Ability to reach, bend, and stoop frequently
- Must be dressed neatly and professionally according to dress guidelines
- Must demonstrate ability to read and communicate in English
Job Qualifications
- High school diploma or equivalent preferred
- Previous restaurant, retail, or cashier experience preferred but not required
- Effective communication skills
- Ability to interact positively with guests and team members
- Basic math skills for handling transactions
- Ability to multitask in a fast-paced environment
- Customer service orientation
- Ability to read and communicate clearly in English
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Act as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
- Bid farewell to guests leaving, ensuring everything was satisfactory and invite guests to return
- Prepare for the shift by ensuring area is stocked with supplies such as menus, silverware, power cards, gift cards etc
- Review the cleanliness and organization of the front desk and host station
- Ensure all menus are stocked and properly cleaned and maintained
- Check for restocking of necessary supplies
- Bring all areas up to standard
- Discuss problem areas with manager
- Conduct merchandise inventory during and after shift, if applicable
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency
- Notify manager of any guest that is perceived to be unhappy
- Assist other team members as needed or as business dictates
- Drive table turn timing by scouting open tables, bussing and cleaning tables as necessary
- Rotate seating appropriately following guidelines to ensure fairness and balance in the dining areas
- Manage flow from the front doors, efficiently helping guests with needs and directing as needed
- Manage wait times and communicate information as needed to guests, team members, and managers
- Deliver silverware as guests are seated
- Make timely and accurate calculations of bill transactions
- Greet and assist guests efficiently and with a smile while processing transactions
- Be responsible for the reconciliation of any monies from their banks
- Complete to go order transactions for guests and ensure accuracy
- Sell merchandise from the front desk, if applicable
- Be friendly and able to smile frequently
- Communicate effectively with multiple guests while generating enthusiasm for Dave & Buster's
- Be dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
- Read and communicate in English
- Articulate clear greetings, requests for assistance, and farewells to guests
- Respond calmly to dissatisfied guests and call issues to manager's attention
Job Criteria
Experience
No experience required
Job Location
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