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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Flexible
Night Shifts
Benefits
Medical
Dental
Vision
short term disability
Life insurance
401k plan
Tenure bonus
Paid Time Off
Educational Reimbursement
MBTA pass discount
PPE reimbursement
Employee Discounts
Philanthropy program
Employee gym
Job Description
Trillium is a distinguished restaurant located in the vibrant Fort Point district, known for its innovative approach to dining and commitment to providing exceptional guest experiences. As a reputable establishment in the hospitality industry, Trillium combines a passion for culinary excellence with warm and personalized service to create memorable dining moments for its guests. The restaurant prides itself on a contemporary, welcoming atmosphere where team members play a pivotal role in upholding the standards that keep patrons returning time and time again. With a focus on community, quality, and creativity, Trillium has established itself as a standout venue for both... Show More
Job Requirements
- Minimum 18 years of age
- One year host experience in a fast-paced restaurant setting preferred
- TIPS training required by start date
- Willing to work a flexible schedule including nights and holidays
- Ability to stand, sit, or walk for an extended period of time or for an entire work shift
- Ability to move up and down stairs and/or service ramps
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
Job Qualifications
- Minimum 18 years of age
- One year host experience in a fast-paced restaurant setting preferred
- TIPS training required by start date
- Willing to work a flexible schedule including nights and holidays
- Exceptional guest service skills
- Ability to work in a high energy, fast-paced environment
- Strong team player
- Organized with great attention to detail
- Ability to stand, sit, or walk for an extended period of time or for an entire work shift
- Ability to move up and down stairs and/or service ramps
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
Job Duties
- Welcome and acknowledge each and every guest with a smile, eye contact and friendly verbal greeting
- Provide guests with accurate wait time estimates during busy periods
- Rotate seating between different stations to ensure even workloads for waitstaff
- Answer phones and schedule reservations with large parties
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible
- Address guests' service needs in a professional, positive, and timely manner
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
- Additional duties may be assigned as necessary
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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