Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Standard Hours
Benefits
401k
Health Insurance
Dental Insurance
Vision Insurance
critical illness insurance
accident insurance
legal insurance
Referral Bonus
Job Description
Sullivan's Steakhouse is a renowned upscale dining establishment recognized for its commitment to providing an exceptional steakhouse experience with a focus on high-quality food, elegant ambiance, and outstanding customer service. As part of the Dividend Restaurant Group, Sullivan's Steakhouse combines a passion for culinary excellence with a dedication to creating a warm, welcoming atmosphere for all guests. Known for its prime steaks and fresh seafood paired with a curated selection of wines, the restaurant offers a refined yet comfortable dining environment that attracts a diverse clientele from casual diners to celebratory guests. With a strong emphasis on genuine hospitality, Sullivan's Steakhouse has built a reputation for exceeding customer expectations and fostering a positive work culture for its employees.
The role of Host at Sullivan's Steakhouse is pivotal in ensuring every guest experience begins on a positive note. Hosts serve as the first point of contact for guests, setting the tone for the meal and the overall dining experience. This position involves greeting guests warmly, managing the waiting list efficiently during peak times, and providing accurate wait-time information to guests to enhance their satisfaction. Hosts are also responsible for maintaining the cleanliness and organization of the host stand and surrounding areas, which contributes to the restaurant's polished image. This role requires excellent communication skills, a friendly demeanor, and the ability to manage multiple tasks simultaneously in a fast-paced environment. Employment with Sullivan's Steakhouse offers team members attractive benefits including eligibility for 401k plans after just 30 days, comprehensive health, dental, and vision insurance options, and ancillary benefits such as critical illness, accident, and legal insurance. There is also a referral bonus program that rewards employees for bringing new team members into the organization. This opportunity is ideal for individuals who thrive in hospitality settings and are committed to creating memorable guest experiences through professionalism and a welcoming attitude.
The role of Host at Sullivan's Steakhouse is pivotal in ensuring every guest experience begins on a positive note. Hosts serve as the first point of contact for guests, setting the tone for the meal and the overall dining experience. This position involves greeting guests warmly, managing the waiting list efficiently during peak times, and providing accurate wait-time information to guests to enhance their satisfaction. Hosts are also responsible for maintaining the cleanliness and organization of the host stand and surrounding areas, which contributes to the restaurant's polished image. This role requires excellent communication skills, a friendly demeanor, and the ability to manage multiple tasks simultaneously in a fast-paced environment. Employment with Sullivan's Steakhouse offers team members attractive benefits including eligibility for 401k plans after just 30 days, comprehensive health, dental, and vision insurance options, and ancillary benefits such as critical illness, accident, and legal insurance. There is also a referral bonus program that rewards employees for bringing new team members into the organization. This opportunity is ideal for individuals who thrive in hospitality settings and are committed to creating memorable guest experiences through professionalism and a welcoming attitude.
Job Requirements
- High school diploma or equivalent
- Prior experience in a customer-facing role preferred
- Ability to stand for extended periods
- Strong interpersonal skills
- Availability to work flexible hours including nights and weekends
Job Qualifications
- Excellent communication skills
- Friendly and approachable demeanor
- Ability to manage guest interactions politely and efficiently
- Strong organizational skills to handle waitlists
- Ability to work well in a fast-paced environment
- Previous hospitality or customer service experience preferred
Job Duties
- Demonstrate genuine hospitality and set the stage for an exceptional dining experience by making every single guest feel welcome upon arrival
- Manage restaurant waiting list during high volume to accurately set guest expectations
- Maintain a clean and organized work area
- Complete cleaning as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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