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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.75 - $16.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible schedule
Career development opportunities
inclusive work environment
Job Description
Fan Duel Sports is a premier entertainment and sports-viewing destination located in the heart of Ballpark Village. Spanning two levels with 20,000 square feet of vibrant entertainment space, this venue is a dynamic hub for sports fans, offering one of the best viewing experiences in the country. Featuring a cutting-edge audio and video setup with over 1,200 square feet of HDTV screens, including a massive 40-foot LED display, Fan Duel Sports immerses guests in live sports action like nowhere else. The venue boasts a remarkable 100-foot long retractable glass roof, one of the largest in the nation, allowing patrons to... Show More
Job Requirements
- High school diploma or equivalent
- At least one year of experience in customer service or hosting
- Fluency in English
- Strong communication skills
- Ability to read and understand seating charts and reservation systems
- Basic mathematical skills
- Availability to work nights, weekends, and holidays
- Ability to stand for long periods and move throughout the venue
- Capability to lift or carry up to 50 pounds
- Ability to handle phone systems and speak clearly
Job Qualifications
- At least one year of experience with customer service or hosting
- Must speak fluent English, other languages preferred
- Demonstrated communication skills with the ability to interact well with guests, employees, and third parties
- Ability to read, review and understand seating charts
- Basic mathematical skills
- Capable of working nights, weekends, and holidays
Job Duties
- Answer the phones and take messages or reservations
- Maintain an accurate waitlist when necessary
- Welcome guests upon arrival and bid them goodbye when they leave to create a lasting positive experience
- Greet guests in a friendly and upbeat manner with a smile to ensure guest satisfaction
- Communicate effectively with all guests
- Report problems to management immediately
- Coordinate seating arrangements to provide fast and courteous service to guests
- Occasionally bus tables to expedite efficient seating of waiting guests
- Anticipate needs of scheduled special parties
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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