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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.75 - $16.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
flexible schedule
Job Description
Fan Duel Sports is the central gathering place and entertainment plaza of Ballpark Village, located in St. Louis. It boasts two levels and a spacious 20,000 square feet of entertainment market space, making it one of the premier sports venues in the region. With a state-of-the-art audio and video presentation covering over 1,200 square feet of HDTV screens, including an impressive 40-foot LED board, Fan Duel Sports offers one of the best sports viewing experiences in the country. Sports enthusiasts and fans in St. Louis flock to this venue year-round to enjoy live games, concerts, and performances in an exciting,... Show More
Job Requirements
- High school diploma or equivalent
- at least one year of relevant customer service or hosting experience
- must speak fluent English
- strong communication skills
- ability to handle multitasking in a fast-paced environment
- physical ability to stand for long periods and lift up to 50 pounds
- availability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- At least one year of experience with customer service and/or hosting
- must speak fluent English, other languages preferred
- communication skills are utilized a significant amount of time when interacting with others
- demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the company
- reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system
- must be able to read, review and understand seating charts
- basic mathematical skills are used frequently
- may be required to work nights, weekends, and/or holidays
Job Duties
- Answers the phones and taking messages/reservations
- maintaining an accurate wait when necessary
- welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience
- greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction
- communicate effectively with all guests
- communicate problems to management immediately
- coordinate seating arrangements to provide fast and courteous service to guests
- occasional bussing of tables when needed to expedite efficient seating of waiting guests
- anticipate needs of scheduled special parties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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