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Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
team events
Job Description
The Clubhouse Host (ess) position is a pivotal role within the Food & Beverage team of a private club that prides itself on delivering exemplary service to all its Members and guests. As a private club, this establishment is dedicated to creating a warm and welcoming environment where every guest feels valued and receives personalized attention. The Clubhouse Host (ess) serves as the first point of contact for Members and guests as they enter the dining areas, ensuring a memorable and seamless experience from the moment they arrive. The club's commitment to high standards of hospitality is reflected in every... Show More
Job Requirements
- Must have the ability to comply with county health regulations regarding hepatitis a vaccinations
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist or reach
- Continuous repetitive motions
- Ability to work in hot, humid and noisy environments
Job Qualifications
- Excellent interpersonal and communication skills
- Ability to work well in a team environment
- Knowledge of hospitality or food and beverage industry is preferred
- Basic knowledge of point of sale systems such as Jonas POS
- Ability to provide courteous and prompt service
- Ability to manage multiple tasks smoothly
- Attention to detail and strong organizational skills
- Previous experience in a customer-facing role is an asset
Job Duties
- Greets members and guest with a warm and welcoming demeanor
- Has intimate knowledge of all dining rooms, table numbers, seat numbers and daily events
- Understands the server stations, their daily assignments, their personal timing patterns and their maximum workload capacity
- Greets each guest promptly and courteously, with eye contact, a smile and good posture, using their last name whenever possible
- Offers to check a member or guests’ coat/umbrella/hat or other cumbersome belongings
- Guides members and guests to their reserved table pre-set for the correct number in their party
- Helps members and guests that need assistance into their seats, holding chairs as often as possible
- promptly seats and/or communicates with members without reservations or those waiting for others to join them
- Informs service staff when tables have been seated in their section
- Assists service staff, when time permits, with ensuring tables have water and are cleared of any dirty glasses, dishes or debris
- Knowledgeable of daily club operations, including events and operating hours
- Thanks members and guests
- invites them to return
- Attends staff meetings including pre-shift (line-up) sessions and training as required
- Basic knowledge of Jonas POS system
- Completes other appropriate work assignments as requested by the manager on duty
- Ensures completed to-go orders received from Expo are delivered to the appropriate recipient
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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