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Job Overview
Compensation
Hourly
Range $11.25 - $15.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
This position is offered by a prestigious private club known for its commitment to excellence and exceptional service. The club prides itself on delivering memorable experiences to its Members and guests, fostering a welcoming and exclusive atmosphere where service quality is paramount. As an esteemed establishment, it offers a unique work environment that values professionalism, attention to detail, and genuine hospitality.
The Clubhouse Host(ess) plays a crucial front-of-house role as the first point of contact for Members and guests within the club's dining facilities. Reporting directly to Food & Beverage management, this role is essential in setting the... Show More
The Clubhouse Host(ess) plays a crucial front-of-house role as the first point of contact for Members and guests within the club's dining facilities. Reporting directly to Food & Beverage management, this role is essential in setting the... Show More
Job Requirements
- Must be able to comply with county health regulations regarding Hepatitis A vaccinations
- Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist or reach
- Ability to perform continuous repetitive motions
- Willingness to work in hot, humid and noisy environment
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong interpersonal and communication skills
- Knowledge of POS systems is a plus
- Ability to maintain a professional and courteous demeanor at all times
- Ability to work effectively as part of a team
- Basic understanding of club operations and event schedules
Job Duties
- Greets members and guest with a warm and welcoming demeanor
- Has intimate knowledge of all dining rooms, table numbers, seat numbers and daily events
- Understands the server stations, their daily assignments, their personal timing patterns and their maximum workload capacity
- Greets each guest promptly and courteously, with eye contact, a smile and good posture, using their last name whenever possible
- Offer to check a member or guests' coat/umbrella/hat or other cumbersome belongings
- Guides members and guests to their reserved table pre-set for the correct number in their party
- Helps members and guests that need assistance into their seats, holding chairs as often as possible
- Promptly seats and/or communicates with members without reservations or those waiting for others to join them
- Informs service staff when tables have been seated in their section
- Assists service staff, when time permits, with ensuring tables have water and are cleared of any dirty glasses, dishes or debris
- Knowledgeable of daily club operations, including events and operating hours
- Thanks members and guests
- invites them to return
- Attends staff meetings including pre-shift (line-up) sessions and training as required
- Basic knowledge of Jonas POS system
- Completes other appropriate work assignments as requested by the manager on duty
- Ensures completed to-go orders received from Expo are delivered to the appropriate recipient
Job Criteria
Experience
No experience required
Job Location
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