Host - E. 55th Street Marina

Our establishment is a dynamic and welcoming restaurant dedicated to providing exceptional dining experiences through attentive service and a friendly atmosphere. We pride ourselves on maintaining high standards of hospitality, ensuring every guest feels valued and enjoys their visit from the moment they walk through our doors. Our team is composed of passionate individuals committed to delivering excellent customer service and supporting each other in a fast-paced environment. As a host or hostess, you will play a crucial role in shaping the guests' first impression and overall experience during their time with us. Employment is on a flexible schedule basis, which includes the ability to work weekends and holidays to accommodate the restaurant's operating hours and customer flow. This role emphasizes interpersonal skills, organizational ability, and a proactive approach to managing the front-of-house seating arrangements efficiently. Compensation details are competitive and commensurate with experience and industry standards.

The Host/Hostess is responsible for managing the arrival and seating of guests in a timely, organized, and efficient manner that supports server rotation and maximizes customer satisfaction. This position involves greeting guests warmly upon their arrival, escorting them to appropriate tables, and providing menus to ensure a smooth transition to the dining experience. The role extends to handling incoming calls for reservations, responding to customer inquiries, and directing phone calls to relevant staff members to streamline communication. Maintaining cleanliness and safety within the facility according to health department regulations is vital, as is assisting restaurant staff where necessary to contribute to overall team performance. Hosts and hostesses must keep their supervisors informed of important issues and help maintain a safe work environment by responding promptly to any hazardous or potentially unsafe conditions. This role requires a blend of excellent communication skills, attention to detail, and the ability to work independently while contributing to the cooperative effort of the team. The host/hostess is often the first point of contact for guests, making it essential to project a positive and helpful demeanor and support the restaurant's commitment to quality service. This comprehensive role is ideal for someone who is outgoing, personable, and ready to take initiative in a customer-centered setting.