Host @ DraftKings Sportsbook (Part-Time)

Scottsdale, AZ, USA|Onsite

Job Overview

Employment Type

Part-time

Benefits

competitive pay

Opportunities for seasonal bonuses

Employee Discounts

PGA TOUR Golf Course Properties training programs

dynamic work environment

Opportunities for career advancement

team-oriented culture

Job Description

TPC Scottsdale is a premier golf facility located in Scottsdale, Arizona, famously known for hosting the largest-attended golf tournament in the world, the WM Phoenix Open. This world-renowned course is deeply embedded in the culture of competitive and recreational golf, offering an exceptional golfing experience set against the scenic backdrop of the Sonoran Desert and McDowell Mountains. As the only PGA TOUR property in Arizona, TPC Scottsdale upholds standards of excellence in quality and service that rival those typically reserved for professional golfers on the TOUR. The golf complex features two distinct championship courses: the iconic Stadium Course, which draws... Show More

Job Requirements

High school diploma or equivalent education
basic knowledge of food and beverage service operational procedures
at least 6 months previous similar experience
ability to greet guests warmly and professionally
excellent communication skills
customer service orientation
ability to work flexible shifts based on business levels

Job Qualifications

High school diploma or equivalent education
basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experience

Job Duties

Greet all arriving players, members and guests at assigned station in a pleasant manner, making them feel welcome and at ease
Escort all arriving players, members and guests to their desired dining location, present menus and inform them of who their server will be
Promptly notify servers of newly seated tables to ensure prompt service to guests
Maintain constant contact with servers to ensure they are not behind and are able to provide the expected service level to all guests
Continually assess the dining room and make sure the seating chart is accurate based on open tables
Schedule dining reservations and arrange special services for players, members and guests as requested
Check answering machine to assure all reservations have been properly recorded and with complete guest information
Ensure that work stations are neat, clean, and properly set according to TPC standards, including podium, doorways, and dining room entryways
Participate in the continuous cleaning and up-keep of all Food and Beverage areas
Keep station stocked with required supplies at all times
Inspect all menus and ensure that all are current, clean and in good condition
Bid a fond farewell to all departing players, members, and guests thanking them for their visit and ask them to return
Advise supervisor of any special guests and department heads dining in restaurant
Advise supervisor of any member or guest complaints so they can be immediately and professionally resolved
Attend pre-shift meetings as requested by the supervisory staff
Expedite food and beverage items as needed
Serve only food and beverage items that meet strict standards, as outlined by the menu specifications work sheets
Use the proper garnishes, china, glassware and flatware for all food and beverages
Handle and count cash, make accurate change, record credit cards from guests, as well as member charges
Understand members and guests comments and complaints and forwards that information immediately to supervisor
Ensure that the Director of Food and Beverage and other supervisory staff is informed of members or guests who may be intoxicated and do not serve intoxicated guests
Set-up and break-down tables, chairs, display tables, theme decorations and other equipment as requested
Ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs and operating within all state and Federal laws, rules and regulations relating to alcohol, cigarette and tobacco division
Operate within all guidelines, policies, standards and constraints as established by PGA TOUR Golf Course Properties, Inc. and ensure that service procedures are adhered to as outlined in the TPC Brand Standards
Participate in special projects or other duties as assigned

Job Location

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