Host - Dogwood Restaurant - $19.10/hr.

Marriott International is a globally renowned leader in the hospitality industry, committed to delivering exceptional guest experiences through its diverse portfolio of hotels and resorts. Among its distinguished brands is Westin Hotels & Resorts, which is dedicated to empowering guests to regain control and enhance their well-being while traveling. Westin is known for its unique wellness programming, fostering a culture where associates are encouraged to embrace their own health and well-being both professionally and personally. This vibrant environment is built upon a foundation of inclusivity and respect for the diverse backgrounds of its associates, creating a welcoming workplace that celebrates talent and cultural richness. At Marriott International, there is a firm commitment to equal employment opportunity, ensuring nondiscrimination on any protected basis such as disability or veteran status, in compliance with applicable laws.

This full-time, non-management position is located in Charlotte, North Carolina, at 601 S College St. The role centers on providing first-rate guest service as a Host or Hostess within the Food and Beverage & Culinary category. The primary responsibility is to warmly greet guests upon arrival, ascertain the number of guests in their party, and seat them efficiently by selecting suitable tables, pulling out chairs, and providing menus. This role involves guiding guests through the dining area, addressing any special seating needs, and ensuring all table settings meet high standards of cleanliness and readiness, including napkins, silverware, and menus that are wrinkle-free and current.

The Host/Hostess is also tasked with maintaining a clean and pleasant dining environment by adhering to clean-as-you-go procedures. Vigilance in monitoring seating availability, guest safety, and overall dining experience quality is essential. Additionally, this position requires compliance with company safety policies, prompt reporting of any unsafe conditions, and participation in recommended safety training and certifications. An impeccable personal appearance and professional demeanor are expected, alongside maintaining confidentiality and protecting the company’s assets.

Communication skills play a crucial role, as the Host must greet and acknowledge guests according to company standards, engage in polite and clear conversation, and manage telephone communications with proper etiquette. Fostering teamwork and positive working relationships is essential to support a harmonious and productive work environment. Physical demands include standing, sitting, or walking for extended periods, and occasionally moving or lifting light objects. This role offers an excellent opportunity for individuals passionate about hospitality and guest service to thrive in a supportive, inclusive atmosphere that values well-being and professional development.