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Job Overview
Compensation
Hourly
Exact $24.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible schedule
Job Description
This job opportunity is with a dynamic organization known for its dedication to delivering exceptional guest experiences within the hospitality and casino industry. The company excels in marketing and property development (PD), focusing on innovative promotional events and guest engagement strategies aimed at maintaining a leading position in a competitive market. With a strong emphasis on teamwork, customer service, and professional growth, the establishment fosters a supportive environment where employees are encouraged to develop their skills, collaborate effectively, and contribute to company success. Its culture promotes integrity, accountability, and a proactive approach to exceeding expectations in every task. The work... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or GED or high school equivalence certificate
- Previous casino, hospitality, sales, and marketing experience
- Relevant guest service or FOH experience
- Basic understanding of how casino rewards programs work
- Familiarity with room and event amenity programs
- Familiarity with casino CRM or CMS software
- Excellent phone etiquette and relationship-building skills
- Proficient in Windows and Microsoft Office Suite
- Proficient in conflict resolution
- Proficient in LMS and applicable reservation software
Job Qualifications
- Must be at least 18 years of age
- High school diploma or GED or high school equivalence certificate
- Previous casino, hospitality, sales, and marketing experience
- Relevant guest service or FOH experience
- Basic understanding of how casino rewards programs work
- Familiarity with room and event amenity programs
- Familiarity with casino CRM or CMS software
- Excellent phone etiquette and relationship-building skills
- Proficient in Windows and Microsoft Office Suite
- Proficient in conflict resolution
- Proficient in LMS and applicable reservation software
- Experience with player tracking software and reservation systems
- Previous project management experience
Job Duties
- Track promotion and special event pacing to ensure target participation goals are being met
- Assist hosts in developing and executing special events on and off-site
- Plan and execute targeted special events
- Input all host reservations adhering to the designated assigned status
- Responsible for all special room amenity requests
- Market property and all applicable promotions and special events through telemarketing, email and in-person contacts
- Assist in promotions and special event planning
- Assist the marketing department in executing brand promotions and events
- Act as an ambassador for the marketing department with all internal guests within CRCR
- Participate in ongoing professional development to continue to refine skills and knowledge in marketing
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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