Host - Chevys Santa Rosa

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.21 - $18.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
flexibility
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
financial well-being
partner perks
Sick Time
Health Insurance

Job Description

Xperience Restaurant Group (XRG) is a renowned hospitality company committed to delivering exceptional dining experiences through a passionate team dedicated to excellence. With a foundation built on integrity, innovation, and a deep love for hospitality, XRG stands out as a leader in the casual dining industry, consistently providing guests with memorable moments beyond just meals. The company operates a diverse portfolio of restaurant brands, each reflecting unique concepts and flavors, united by a shared vision to exceed guest expectations. XRG prides itself on cultivating a workplace culture that champions growth, teamwork, and continuous learning, making it an attractive employer for those who aspire to build meaningful careers in hospitality.

Joining the XRG team means becoming part of a family where every member is valued, supported, and encouraged to thrive professionally and personally. Certified as a Top Workplace for five consecutive years, XRG is dedicated to offering competitive pay, flexible working hours, extensive career growth opportunities, and a vibrant work environment characterized by its unique culture and core values. Employees enjoy a variety of perks including team member dining discounts, an employee referral program, financial wellbeing benefits through exclusive credit union access, partner perks with discounted rates on travel and entertainment, as well as comprehensive health insurance for full-time team members. The company also provides sick time in eligible states and prioritizes employee wellbeing throughout its operational policies.

The role of Host/Hostess at XRG is pivotal in setting the tone for guest experiences from the moment they arrive to when they leave. This position requires a warm, welcoming demeanor combined with organizational skills and the ability to manage seating efficiently in a fast-paced, full-service restaurant environment. Hosts and hostesses act as the first point of contact, greeting guests promptly with a friendly attitude, guiding them to their seats, and ensuring that their initial interactions set a positive precedent for the rest of their visit. The position offers a unique opportunity to engage with guests directly, solve concerns on the spot, and work collaboratively with the entire restaurant team to maintain a smooth and enjoyable dining atmosphere.

This employment opportunity is ideal for individuals who are passionate about hospitality and motivated to grow within a supportive and dynamic team. Compensation ranges from $17.21 to $18.50 per hour, dependent on experience, reflecting the company’s commitment to recognizing and rewarding talent. As part of their daily duties, hosts and hostesses at XRG manage guest flow, maintain an organized and inviting host stand, assist with opening and closing responsibilities, and support other team members as needed. Candidates are expected to possess excellent communication skills, be comfortable using reservation software such as OpenTable, and have knowledge of full service restaurant operations. The role requires physical stamina, including the ability to stand and walk for long periods and to lift up to 50 pounds safely.

XRG fosters a culture where every employee is encouraged to showcase their talents and advance their career, embodying the company’s hashtag #XperienceRealGrowth. The host/hostess role is critical in creating the extraordinary experiences that define the XRG brand, making it more than just a job but a rewarding career path within the hospitality industry. Join XRG to be part of a community that values passion, dedication, and excellence in every service interaction.

Job Requirements

  • High school diploma preferred
  • Proof of eligibility to work in the United States
  • Valid driver's license
  • 18 plus years of age
  • Possession of or the ability to possess all state required work cards
  • Minimum of one (1) years related experience
  • Familiarity with Opentable
  • Proper lifting techniques
  • Guest relations
  • Sanitation and safety
  • Safe alcohol service
  • Full service restaurant operations
  • Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Job Qualifications

  • High school diploma preferred
  • Proof of eligibility to work in the United States
  • Valid driver's license
  • 18 plus years of age
  • Possession of or the ability to possess all state required work cards
  • Minimum of one (1) years related experience
  • Familiarity with Opentable
  • Proper lifting techniques
  • Guest relations
  • Sanitation and safety
  • Safe alcohol service
  • Full service restaurant operations
  • Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Job Duties

  • Greet guests immediately upon arrival
  • Inform the guests that their table is ready and invite them to the table
  • Carry guests' drinks to their seats/tables from the bar area and transfer their tab to the table if needed
  • Pull out their chairs and tables to make it easier for the guests to sit down
  • Answer calls promptly and politely
  • Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
  • Keep host stand well organized and stocked
  • Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment
  • Tour the restaurant in intervals to identify any empty tables
  • Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
  • Complete opening/running/closing side work duties as assigned
  • Assist teammates with opening/running/closing side work duties upon request
  • Assists and/or completes additional tasks as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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