Cheesecake Factory logo

Host and Server Restaurant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.90 - $18.00
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Work Schedule

Flexible
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Benefits

Solid pay
flexible scheduling
Hospitality training
Health Insurance
Dental Insurance
Vision Insurance
discounted shift meals
employee discount

Job Description

North is a distinguished Italian restaurant celebrated for its commitment to serving exceptional handmade Italian dishes that delight every guest. From the enticing Prosciutto pizza to the house specialty Bolognese, North prides itself on culinary excellence and authentic flavors crafted with passion. More than just a dining establishment, North fosters a family-like atmosphere composed of dedicated servers, hosts, managers, and chefs who work collaboratively to create the perfect Italian meal experience for every customer. The restaurant is renowned for its warm and welcoming environment, exemplary customer service, and a strong commitment to quality in both food and hospitality.

North is currently seeking enthusiastic and personable Hosts and Hostesses to join their vibrant team. This role is pivotal in shaping the first and lasting impressions for guests by offering a warm welcome and efficient seating arrangements. The successful candidate will enjoy solid pay with ample opportunities for career growth within the restaurant. Flexible scheduling is offered to accommodate diverse availability, making it an ideal opportunity for those seeking part-time or full-time work in a dynamic hospitality setting.

In addition to competitive compensation, the restaurant provides comprehensive hospitality training to equip team members with the skills needed to excel in their roles and advance in their careers. Health benefits, including medical, dental, and vision coverage, are available for employees averaging 25 hours per week, underscoring North's commitment to employee well-being. Employees also enjoy discounted shift meals and a generous 35% discount for themselves and their guests when dining in, enriching the overall work experience with exclusive perks.

As a Host or Hostess at North, individuals will manage guest arrivals by warmly greeting and welcoming each visitor. Responsibilities include efficiently recording the guest's name and party size during wait times, providing accurate and polite estimated waiting durations, and seating guests promptly as tables become available. Balancing customer flow and accommodating guest seating preferences requires attentiveness and excellent organizational skills.

Ideal candidates will have prior experience working with customers or restaurant guests, demonstrating strong interpersonal skills and a genuine passion for hospitality. Excellent written and spoken English communication skills are essential, along with comfort working with computer systems to manage reservations and guest flow effectively. Beyond a typical restaurant role, working at North offers a unique opportunity to be part of a passionate community dedicated to quality food and hospitality excellence, with reasonable accommodations available for applicants with disabilities.

Joining North means becoming part of a supportive and growth-oriented workplace where employees are valued and encouraged to develop professionally while contributing to a cherished culinary tradition. This role is perfect for individuals who thrive in fast-paced environments, enjoy interacting with diverse guests, and seek a rewarding position in the hospitality industry.

Job Requirements

  • high school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • ability to communicate clearly and effectively
  • strong interpersonal skills
  • availability to work flexible hours including evenings and weekends
  • ability to stand for long periods

Job Qualifications

  • experience working with customers or restaurant guests
  • excellent English speaking and writing skills
  • comfortable working with computers

Job Duties

  • greet guests and warmly welcome to the restaurant upon arrival
  • when on a wait, record guest's name and number of people in party
  • provide guests with estimated waiting time
  • seat guests as soon as a table becomes available
  • seat guests based on their preferences while balancing customer flow

Job Criteria

Experience

Mid Level (3-7 years)


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