Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Flexible
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Benefits

Starting pay up to $16.00/hr
flexible scheduling
Health Insurance
401-K program and company match
Paid sick leave
discounted shift meal
Direct Deposit

Job Description

Tully's Good Times is a family owned and locally operated restaurant chain that has been serving guests since 1991. With multiple locations spread across Central, Western, Southern New York, and Pennsylvania, Tully's has built a reputation for providing a casual dining experience that emphasizes great food and good times. As a thriving dining establishment, Tully's prides itself on its welcoming atmosphere where customers can enjoy delicious meals in a fun and relaxed environment. Commitment to quality, community values, and a focus on customer satisfaction have driven the continuous success and growth of the Tully's brand in these regions.

Joining the Tully's team means becoming part of a dynamic and energetic family-oriented business that values teamwork and professional growth. The restaurant is currently expanding its workforce and offering numerous full-time and part-time hourly positions suitable for both entry-level applicants and those seeking to grow their careers in the hospitality industry. No previous experience is necessary for these roles; the essential requirement is a motivated mindset, eagerness to learn, and the ability to work efficiently in a fast-paced, team-based environment. Tully's provides all new hires with comprehensive hands-on training and a structured career advancement path designed to support employee development and success.

Employees at Tully's play an integral role in delivering excellent customer service while maintaining operational standards such as food safety, cleanliness, and quality parameters. The team works collaboratively to ensure quick and efficient service, manage wait times effectively, and contribute to a positive dining experience. Staff members assist one another in maintaining clean dining spaces and uphold communication using headsets to ensure smooth operations. Participation in ongoing training programs is encouraged to enhance skills and knowledge continuously.

This opportunity offers competitive starting wages up to $16.00 per hour, flexible scheduling options for full and part-time employees, and a supportive workplace culture. Full-time employees become eligible for comprehensive benefits, including health insurance, 401-K with company matching, paid sick leave, discounted meals during shifts, and direct deposit options. Tully's Good Times embraces diversity and is an Equal Opportunity Employer dedicated to offering employment to individuals 16 years or older who are legally authorized to work in the United States.

Overall, working at Tully's Good Times provides a foundation for personal and professional growth within the hospitality sector. The focus on teamwork, customer satisfaction, and employee well-being creates a positive environment where staff members are encouraged to excel and enjoy their roles. If you are an enthusiastic, reliable individual with a passion for quality service and working within a friendly team, Tully's Good Times offers an excellent entry point into a rewarding career with ample opportunities for advancement.

Job Requirements

  • 16 years or older
  • legally authorized to work in the United States

Job Qualifications

  • High volume customer/guest service experience preferred
  • consistency, reliability and a positive attitude
  • high energy, showing excitement and enthusiasm
  • outstanding communication and interpersonal skills both in person and on the phone
  • values teamwork and providing the highest level of customer service
  • open availability and flexibility are a must - ability to work any shift
  • continuous bending, reaching, twisting and use of hands
  • ability to stand/walk for extended periods of time and lift up to 35 lbs

Job Duties

  • Work well under general supervision and with a variety of other positions in the restaurant
  • work quickly and efficiently
  • follow food safety and cleanliness guidelines
  • maintain proper quality parameters
  • effectively maintain wait and quote times
  • assist bussers and servers in bussing tables and maintaining a clean dining area
  • communicate with fellow team members and management to keep one another informed, wears a headset
  • participate in ongoing training and development

Job Criteria

Experience

Entry Level (1-2 years)


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