Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $25.00
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Work Schedule

Flexible
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Benefits

Dental Insurance
Vision Insurance
Company Dining Discount

Job Description

The h.wood Group is a premier hospitality and lifestyle company headquartered in Los Angeles, renowned for its diverse portfolio of upscale nightlife and restaurant concepts. As a leader in the hospitality industry, the company manages some of the most iconic brands globally, including Delilah, The Nice Guy, and Bootsy Bellows. Beyond operating these celebrated venues, The h.wood Group also offers a variety of services such as corporate branding, catering, event production, and marketing. Committed to delivering warm, inviting, and uniquely lavish experiences, the group has built a strong reputation for innovation, integrity, and excellence in hospitality. The company’s dedication extends... Show More

Job Requirements

  • Minimum 1 year experience as a host in a high-volume, fine dining setting
  • Must be 21+ years of age
  • Must be authorized to work in the United States
  • Must have excellent time management skills
  • Must be able to maintain a professional demeanor in a fast-paced environment
  • Must be reliable, responsible, and trustworthy
  • Must have high energy, great communication skills, and be able to work as part of a team
  • Must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs
  • Must have attention to detail and willingness to deliver exceptional customer service

Job Qualifications

  • Minimum 1 year experience as a host in a high-volume, fine dining setting
  • Excellent time management skills
  • Ability to maintain a professional demeanor in a fast-paced environment
  • Reliable, responsible, and trustworthy
  • High energy and great communication skills
  • Ability to work as part of a team
  • Attention to detail and willingness to deliver exceptional customer service

Job Duties

  • Greet and escort guests to tables in a gracious and professional manner
  • Interact with guests and fellow staff members in a polite, courteous, and hospitable manner to ensure all guests have an exemplary dining experience
  • Greet and acknowledge VIPs in a professional manner
  • Control the flow of guests coming into the restaurant and bar
  • Anticipate guest needs and respond appropriately with a sense of urgency
  • Maintain a proactive approach to solving any guest questions or problems
  • Direct guest to the appropriate waiting area and provide table updates
  • Bid farewell to guests, using their name, and encouraging them to return to the restaurant
  • Maintain a clean and sanitized work environment
  • Answer phone calls and direct them to the appropriate department
  • Assist in supervising food servers, bussers, and food runners as it relates to guest contact and table information
  • Oversee daily restaurant reservations and pre-assigns seating when necessary
  • Communicate with management regarding special orders, cake orders, special requests, and VIP requests
  • Shut down podium and reorganize host stand at end of a shift
  • Ensure that all lost items are returned to management
  • Act as a brand ambassador for the company
  • Ensure compliance of all procedures and policies set forth by the company, division, and Health Department
  • Perform all opening and closing duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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