Host

NYC, NY, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Internship

Consulting

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $22.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Flexible Schedule

Career development opportunities

supportive work environment

Job Description

Our establishment is a distinguished restaurant known for its commitment to hospitality, exceptional service, and maintaining high standards that create memorable dining experiences. We pride ourselves on delivering a welcoming atmosphere where each guest feels valued and appreciated from the moment they arrive. As part of our ongoing growth and dedication to excellence, we are seeking a Lead Host to become an integral member of our front-of-house team. This position is perfect for someone who thrives in a customer-facing role, enjoys engaging with guests, and possesses strong organizational skills.

The role of Lead Host is multifaceted and essential ... Show More

Job Requirements

High school diploma or equivalent
Previous experience in hospitality or customer service
Strong communication skills
Ability to multitask
Flexibility to work varied shifts including weekends and holidays
Attention to detail
Ability to perform light housekeeping duties

Job Qualifications

High school diploma or equivalent
Previous experience in a hospitality or customer service role preferred
Strong communication and interpersonal skills
Ability to multitask and remain calm under pressure
Attention to detail and commitment to high service standards
Basic knowledge of reservation and seating management systems
Friendly and outgoing personality
Ability to work flexible hours including weekends and holidays

Job Duties

Managing the shift reservations - ensuring service flows and guests' needs are met
Greet incoming and departing guests warmly with a genuine smile and eye contact
Direct hosts to escort guests to their assigned dining area
Present menus
Inform guests of basic information about offerings at the restaurant or other bar-lab venues on property or locally
Make reservations for guests inside and calling into the restaurant
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of guests into the dining and bar areas
Provide accurate wait times to incoming guests, if appropriate
Call guests to confirm reservations or answer questions, as necessary
Communicate with other hosts, guest tables, and/or special needs
Communicate guest notes to managers, kitchen, and service team by using chits
Tend to special guests' needs and requests
Protect establishment and patrons by adhering to all bar-lab policies and procedures, sanitation standards, safety, and alcohol control policies
Maintaining a strong and friendly presence at the door
Recognizing, welcoming, and noting restaurant regulars, VIP guests, and/or critics
Communicating to the kitchen the necessary information about guests and covers
Checking, securing, and returning guests' belongings

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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