Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $17.00
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Benefits

competitive hourly wage
Employee Discounts
flexible scheduling
Opportunities for advancement
Supportive team environment

Job Description

TGI Fridays is a renowned casual dining restaurant chain known for its vibrant atmosphere, delicious food, and exceptional customer service. Established with the goal of providing guests a fun and memorable dining experience, TGI Fridays combines a welcoming ambiance with a wide-ranging menu and expertly crafted drinks. The company prides itself on creating a friendly environment where guests feel valued and appreciated from the moment they step through the door until their departure. TGI Fridays operates numerous locations nationwide, each staffed by a team committed to upholding the brand's high standards of service and hospitality. The restaurant is a popular... Show More

Job Requirements

  • Must be able to carry natural conversations with guests without sounding scripted or intrusive
  • Must be able to read menus
  • Must be able to articulate clear greetings and farewells to guests
  • Must be able to understand requests for assistance
  • Must be able to clearly communicate guests' needs to waitstaff, bussers, managers, etc
  • Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
  • Must be able to walk and stand during entire shift
  • Must be able to reach, bend, stoop, and wipe
  • Must be able to carry trays or supplies (10-30 lbs)

Job Qualifications

  • Must be able to carry natural conversations with guests without sounding scripted or intrusive
  • Must be able to read menus
  • Must be able to articulate clear greetings and farewells to guests
  • Must be able to understand requests for assistance
  • Must be able to clearly communicate guests' needs to waitstaff, bussers, managers, etc.
  • Must be able to hear well in a loud environment
  • Must be able to walk and stand during entire shift
  • Must be able to reach, bend, stoop, and wipe
  • Must be able to carry trays or supplies (10-30 lbs)

Job Duties

  • Greet incoming and departing guests warmly with a genuine smile and eye contact
  • Use visual cues to seat guests in either the bar or dining area depending on their preference
  • Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
  • Promptly answer incoming calls to the restaurant and provide appropriate service
  • Manage the flow of guests into the dining and bar areas and provide accurate wait times to incoming guests if appropriate
  • Tend to special guest needs and requests
  • Follow all relevant brand standards to deliver Fridays Service Style
  • Be observant to guests' needs throughout dining experience to ensure they receive high quality service

Job Location

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