Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Benefits
Great pay
Overtime eligibility for schedules over 40 hours/week
Paid Sick Leave benefits available in applicable states
Health Insurance
Dental Insurance
Life insurance
FREE Education assistance
Employee Discounts
Job Description
Maggiano's Little Italy is a renowned chain of full-service Italian-American restaurants that emphasize traditional family recipes and authentic dining experiences. Although a chain by technical definition, each location is designed to embody the unique history and spirit of its host city, creating a warm and inviting atmosphere that feels like an extended family rather than a corporate restaurant. Known for its high-energy, elegantly decorated dining rooms reminiscent of pre-war Little Italy, Maggiano's offers guests an unparalleled culinary journey featuring scratch kitchen meals crafted with passion and care. The restaurants also accommodate special events with banquet facilities and provide convenient customer-friendly... Show More
Job Requirements
- Minimum of 1-year full service restaurant experience or the equivalent
- Accurate mathematic skills
- Knowledge of menu and specials
- Familiarity with restaurant layout including table numbers and station numbers
- Meet personal schedule requirements punctually
- Be warm sincere outgoing in personality
- Stand for long periods of time while on duty
- Move safely throughout all areas of the restaurant
- Work amidst noise in confined crowded space
- Move chairs transport high chairs and or booster seats to tables when necessary
- Work nights weekends and holidays
Job Qualifications
- Minimum of 1-year full service restaurant experience or the equivalent
- Accurate mathematic skills
- Knowledge of menu and specials
- Familiarity with restaurant layout including table numbers and station numbers
- Strong communication skills
- Ability to work in a fast-paced environment
- Outgoing and warm personality
- Ability to handle guest interactions professionally
- Basic computer skills for reservation systems
Job Duties
- Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
- Take all reservation calls and record necessary information
- Confirm applicable reservations according to standing operating procedure
- Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
- Maintain an accurate head count of guests seated in each station
- Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
- Check washrooms and coordinate with bus staff cleaning requirements
- Ensure that host desk and waiting area are kept clean and organized throughout the shift
- Sell and accurately account for gift certificate sales
- Move tables as needed for larger or smaller parties
- Relate to guests pleasantly and with good humor
- Communicate effectively with guests
- Accurately quote wait time within 5 minutes
- Efficiently assign tables appropriate for parties being seated
- Accurately fill out and maintain host hostess control sheet
- Anticipate needs of scheduled special parties
- Communicate seating needs to service bus and other host staff
- Cordially inform the guest about where to wait and how wait system works
Job Location
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