Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Benefits
Multiple Tiers of Medical Coverage
Dental and Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays)
401k Match
Competitive hourly wage $22
Job Description
Hyatt Lodge Oak Brook is a distinguished luxury hotel located in the serene suburb of Oak Brook, Illinois. Known for its elegant accommodations, breathtaking natural surroundings, and meticulous attention to guest satisfaction, Hyatt Lodge Oak Brook offers an unparalleled hospitality experience. The hotel prides itself on delivering exceptional service within a tranquil and refined environment that welcomes guests from around the world for both leisure and business stays. As part of the Davidson Hospitality Group portfolio, Hyatt Lodge Oak Brook benefits from the operational excellence and entrepreneurial spirit of a company that manages renowned brands like Hilton, Hyatt, Kimpton, Marriott,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Friendly and outgoing personality
- Ability to multitask and work in a fast-paced environment
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems and basic computer skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Friendly and outgoing personality
- Ability to multitask and work in a fast-paced environment
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems and basic computer skills
Job Duties
- Greet guests with a warm and friendly smile upon arrival
- Escort guests to their tables and ensure seating arrangements are organized
- Provide menus, answer questions, and make recommendations
- Coordinate with the kitchen and servers to ensure timely service
- Assist with taking reservations and managing the waiting list
- Maintain a clean and organized host/hostess station
- Handle guest inquiries and resolve any issues or complaints
- Uphold high standards of professionalism and service excellence
Job Location
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