Host

This job position is within a vibrant and guest-focused restaurant environment where the first impression guests receive upon arrival significantly impacts their dining experience. The restaurant emphasizes exceptional service, atmosphere, and seamless guest flow to ensure customer satisfaction and loyalty. It operates with a dedicated team that values attention to detail, teamwork, and a welcoming atmosphere. The establishment offers an exciting opportunity for individuals passionate about hospitality, customer service, and restaurant operations to join their front-of-house team in a host or hostess capacity. The Host/Hostess role is pivotal in fostering a warm and inviting environment from the moment guests arrive. The individual in this position will be responsible for greeting and welcoming guests with a friendly demeanor and seating them efficiently and effectively. This involves managing reservations, answering telephone inquiries, and coordinating guest seating to balance server workloads while adhering to seating guidelines. The host/hostess serves as a vital link between guests and service staff, relaying important seating and service information to ensure smooth dining room operations. This role requires excellent communication, multitasking abilities, and a keen eye for detail to maintain the cleanliness and organization of the host station and related supplies. It also involves assisting with special seating requests and ensuring menus and restrooms are clean and well stocked. The successful candidate will be proactive in checking the dining area and restroom conditions periodically throughout their shift to uphold high standards of cleanliness and guest comfort. Beyond direct guest interaction, the host/hostess must effectively manage the seating rotation system to maximize customer satisfaction and restaurant efficiency. They will utilize paging systems as needed during busy times and provide guests with a positive dining experience from beginning to end, which includes offering a final salutation as guests exit. Additionally, they will handle phone calls professionally, responding to inquiries about restaurant operations such as hours, reservations, and directions. This opportunity is ideal for individuals with prior experience in hosting or similar hospitality roles, looking to contribute to an organized and guest-centric restaurant team. The restaurant values team members who are dependable, courteous, and dedicated to delivering superior service. While this position prefers a high school diploma or GED, it mainly requires a genuine passion for working with guests and being an integral part of a dynamic dining experience. Candidates must be eligible for employment in the United States. This position provides a foundational experience in the hospitality industry with prospects for growth within the establishment.