Host (3065)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $22.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401(k) retirement plan
Paid Time Off
wellness benefits

Job Description

Food Fight Restaurant Group is a dynamic and ambitious hospitality company devoted to fostering professional growth and creating exceptional dining experiences. With a strong emphasis on team development and career advancement, Food Fight Restaurant Group comprises a passionate community of hospitality leaders dedicated to building thriving restaurants and nurturing talent. Their leadership philosophy centers on inclusivity and opportunity, as evidenced by their executive leadership team, who all began their journey in entry-level roles within the company. This culture of growth, collaboration, and support extends throughout all levels of the organization.

The Hostess or Host at Food Fight Restaurant Group plays a pivotal role in shaping the guest experience by being the first point of contact upon entering the restaurant. This position involves warmly greeting customers, managing reservations and waitlists, and ensuring guests are comfortably seated with menus promptly presented. The role is central to the smooth operation of the front of house, handling customer inquiries both in person and over the phone regarding the restaurant and its menu offerings. Additionally, the hostess or host supports fellow restaurant staff by assisting in various capacities as needed, contributing to a harmonious and efficient team environment.

This role demands a commitment to excellent service and teamwork, requiring the individual to maintain a positive attitude and strong communication skills. The ability to stand for extended periods and move quickly is essential, as is clear and legible handwriting for managing reservations. Food Fight Restaurant Group values flexibility and autonomy within their restaurant teams, providing a workplace that minimizes common industry stressors through supportive scheduling and ongoing education opportunities, including tuition reimbursement. Employees benefit from a comprehensive package, including medical, dental, vision, and disability insurance with employer contribution, a 401(k) retirement plan with employer match, paid time off, and wellness benefits. This supportive environment encourages career progression and long-term professional growth within the hospitality sector.

If you are enthusiastic about customer service and want to be part of a restaurant group that prioritizes both team and career development, Food Fight Restaurant Group offers a compelling opportunity. The hostess or host role is ideal for professionals who thrive in fast-paced settings and who are committed to delivering excellent guest experiences while working collaboratively with a dedicated team.

Job Requirements

  • great attitude and positive outlook
  • strong customer service
  • must have legible handwriting
  • ability to stand for a long time and move quickly
  • a dedication to teamwork
  • excellent oral communication skills required

Job Qualifications

  • excellent oral communication skills
  • strong customer service orientation
  • ability to stand for long periods and move quickly
  • legible handwriting
  • positive attitude and teamwork dedication
  • prior experience in customer-facing roles preferred but not required
  • basic phone etiquette

Job Duties

  • greet customers as they enter the restaurant
  • manage reservations and waitlists
  • provide menus and escort guests to their seats
  • handle phone calls and respond to customer inquiries about the restaurant and menu
  • assist restaurant staff as needed
  • maintain cleanliness and organization of the host station
  • support team collaboration and excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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