Job Overview

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Compensation

Hourly
Range $22.00 - $24.00
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Benefits

Health Insurance
Dining Discounts
opportunities for growth

Job Description

Victor's Cafe is a renowned Cuban restaurant located in the heart of Midtown Manhattan. Established in 1963, this high-volume dining establishment has cultivated a reputation for serving authentic Cuban cuisine paired with warm, inviting hospitality. Positioned in a bustling area frequented by theatergoers, local residents, corporate clients, tourists, and private event attendees, Victor's Cafe combines traditional culinary delights with a dynamic and welcoming atmosphere. The restaurant prides itself on delivering an impeccable dining experience that highlights both its cultural heritage and commitment to customer satisfaction. Known for its polished and lively ambiance, Victor's Cafe attracts a diverse clientele seeking both casual and formal dining experiences. The venue manages a significant volume of guests daily and accommodates a wide range of needs, from spontaneous walk-ins to meticulously planned private functions. The front-of-house team plays a crucial role in maintaining the seamless flow of operations, ensuring that every guest feels acknowledged and cared for from the moment they enter the restaurant.

We are currently seeking an experienced, polished, and welcoming Host to join our front-of-house team. This role is ideal for a confident individual who is skilled at managing a busy entrance, maintaining control over the reservation book, communicating accurate wait times, and supporting a smooth flow of service. The Host will be the first point of contact for guests, providing a warm welcome and ensuring that seating arrangements are balanced to support efficient service across server sections. The position demands strong organizational skills, attention to detail, and the ability to stay composed during high-pressure situations. In addition to managing reservations and guest seating, the Host will also be responsible for maintaining accurate guest notes, recognizing VIP patrons, and handling guest concerns with professionalism and care. This role offers compensation ranging from $22.00 to $24.00 per hour, commensurate with experience, and includes benefits such as health insurance eligibility, dining discounts, and opportunities for professional growth. Victor's Cafe values diversity and inclusivity and welcomes applicants from all backgrounds who share a commitment to thoughtful and professional hospitality.

Job Requirements

  • High school diploma or equivalent
  • at least one year of relevant experience as a host or in a front-of-house role
  • proficiency in using reservation management software such as OpenTable
  • excellent interpersonal and communication skills
  • ability to handle busy and fast-paced environments with poise
  • availability to work flexible shifts including evenings, weekends, and holidays
  • ability to maintain a polished and professional appearance
  • strong organizational and multitasking abilities

Job Qualifications

  • At least one year of host, reservations, or front-desk experience in a high-volume restaurant
  • fine dining or polished full-service restaurant experience preferred
  • experience with OpenTable or a similar reservation platform preferred
  • warm, confident, and professional communication skills
  • strong judgment and the ability to remain composed during busy service
  • comfortable communicating wait times and managing guest expectations
  • reliable, punctual, organized, and attentive to detail
  • availability to work evenings, weekends, and holidays
  • Spanish language skills are helpful but not required

Job Duties

  • Welcome every guest warmly and professionally
  • manage reservations, walk-ins, wait times, and seating assignments
  • pace seating to balance server sections and support efficient service
  • maintain accurate guest notes, special requests, and reservation details
  • communicate table status and seating needs with managers and the service team
  • answer incoming calls and assist guests with reservation questions
  • recognize special occasions, VIP guests, and important reservation details
  • handle guest concerns calmly and involve a manager when appropriate
  • maintain a polished, organized, and welcoming entrance
  • assist with coat check and other front-door responsibilities as needed

Job Location

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