Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.50 - $19.50
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a leading American Asian dining restaurant renowned for its bold flavors, welcoming atmosphere, and commitment to delivering exceptional guest experiences. With a strong presence in numerous locations, P.F. Chang's offers a unique blend of traditional Asian cuisine with a modern twist, making it a popular choice for diners seeking both quality food and excellent hospitality. The company prides itself on its vibrant culture that values teamwork, respect, and dedication to celebrating life, family, and food. As a well-established restaurant chain, P.F. Chang's invests in its team members by providing competitive wages, comprehensive training, and diverse opportunities for career growth.

The Host or Hostess position at P.F. Chang's is critical to ensuring an outstanding hospitality experience from the moment guests arrive. This role involves managing the overall flow of the restaurant efficiently and professionally, serving as the first and last point of contact for guests. Hosts are responsible for greeting guests warmly, managing wait times with accurate information, and offering assistance throughout their visit. The position welcomes both full-time and part-time applicants, providing a flexible work schedule with pay ranging from $16.50 to $19.50 per hour based on experience. Candidates will benefit from a positive, supportive work environment that emphasizes safety, sanitation, and excellent customer service.

In this role, hosts learn the restaurant's seating layout and server area divisions to facilitate smooth seating and service. They also gain knowledge of takeout and curbside processes, and participate in side-work duties to maintain a clean and welcoming environment. P.F. Chang's ensures that every team member receives on-the-job training and fosters a culture of promoting from within, allowing hosts to develop and advance their careers. The company also offers valuable employee perks including discounted meals, employee referral programs, exclusive discounts, and holiday closures on Thanksgiving and Christmas at most locations. Additionally, qualifying team members gain access to benefits such as 401(k) retirement plans, medical, dental, and vision insurance, and paid sick leave where applicable.

P.F. Chang's is more than just a place to work – it is a community dedicated to passionate people performing meaningful work. The role of a host is vital in upholding the company's mission to celebrate life through excellent hospitality and dedicated team collaboration. If you possess excellent communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced team environment, this opportunity at P.F. Chang's provides the perfect platform to grow and thrive in the hospitality industry.

Job Requirements

  • Previous experience is not required - we will train you!
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear a table neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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