Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.25 - $17.00
Work Schedule
Flexible
Benefits
Flexible work schedules
Food discount
Family discount
Referral bonuses
Health Insurance
Vision Insurance
Dental Insurance
accident insurance
critical illness insurance
Hospital Indemnity coverage
401k Retirement Plan
Paid Time Off
Job Description
Red Robin Gourmet Burgers and Brews is a high-volume, full-service restaurant renowned for its laid-back atmosphere and uniquely quirky vibe. Known widely for its legendary burgers and world-famous steak fries, Red Robin offers a dining experience that goes beyond just food. The company is deeply committed to creating a sense of connection, fun, and generosity for both its guests and team members. At Red Robin, every meal is crafted with the mission to make it fresh, make it fun, make it memorable, and most importantly, make 'em smile. This restaurant brand embraces diversity and inclusivity, welcoming people from all walks of life and backgrounds, fostering a true sense of belonging. Red Robin is not just a place to eat but a place to build a career with ample opportunities for growth within the organization. Many of the company’s managers began their careers in hourly team member roles, highlighting the strong upward mobility and commitment to internal advancement. The organizational culture is energized by unbridled passion, magnetic personalities, and a love for fun and hospitality, making it an exceptional place to work. Red Robin offers a flexible employment model and a vibrant team environment where each member’s contribution is valued and recognized.
The role of Host is crucial as part of the Front of House service team. Hosts are the first point of contact for guests, responsible for creating a welcoming and friendly atmosphere right from the moment guests arrive. They warmly greet and escort guests to their tables, manage the reservation system, and maintain waitlists when necessary, ensuring that guests experience minimal delay and maximum comfort. Being the face of the restaurant, a host must exhibit excellent customer service skills and maintain a positive, courteous attitude throughout each interaction. This role is open to individuals aged 17 or older and offers a competitive hourly wage ranging from $18 to $19.49. The position includes several perks such as flexible work schedules, a 50% discount on food for the employee and 25% discount for family members, referral bonuses for bringing new team members, and additional compensation and benefits like health insurance and retirement plans. Red Robin also fosters an environment supportive of career growth and personal development within the food service industry. Joining Red Robin as a Host means becoming an integral part of a passionate team dedicated to providing memorable dining experiences and creating smiles for every guest. The company is an equal opportunity employer, welcoming applicants who share its enthusiasm for hospitality and team spirit.
The role of Host is crucial as part of the Front of House service team. Hosts are the first point of contact for guests, responsible for creating a welcoming and friendly atmosphere right from the moment guests arrive. They warmly greet and escort guests to their tables, manage the reservation system, and maintain waitlists when necessary, ensuring that guests experience minimal delay and maximum comfort. Being the face of the restaurant, a host must exhibit excellent customer service skills and maintain a positive, courteous attitude throughout each interaction. This role is open to individuals aged 17 or older and offers a competitive hourly wage ranging from $18 to $19.49. The position includes several perks such as flexible work schedules, a 50% discount on food for the employee and 25% discount for family members, referral bonuses for bringing new team members, and additional compensation and benefits like health insurance and retirement plans. Red Robin also fosters an environment supportive of career growth and personal development within the food service industry. Joining Red Robin as a Host means becoming an integral part of a passionate team dedicated to providing memorable dining experiences and creating smiles for every guest. The company is an equal opportunity employer, welcoming applicants who share its enthusiasm for hospitality and team spirit.
Job Requirements
- Must be 17 years or older
- Availability to work flexible schedules including evenings, weekends, and holidays
- Ability to stand for extended periods
- Strong interpersonal and communication skills
- Reliable and punctual
- Basic knowledge of reservation systems
- Ability to work effectively as part of a team
Job Qualifications
- Excellent customer service skills
- Ability to communicate clearly and effectively
- Positive and friendly personality
- Experience in a high-volume, fast-paced environment preferred
- Ability to work flexible hours including weekends and holidays
- Basic computer skills for managing reservations
- Must be 17 years or older
Job Duties
- Greet guests with a friendly demeanor and provide a great first impression
- Escort guests to tables efficiently and courteously
- Manage reservations and maintain a waitlist when necessary
- Coordinate with the front of house team to ensure smooth seating and service flow
- Handle guest inquiries and requests professionally
- Assist in maintaining cleanliness and organization of the host station
- Support overall customer service to enhance guest experience
Job Criteria
Experience
No experience required
Job Location
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