Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.90 - $18.30
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Work Schedule

Flexible
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Benefits

Flexible work schedule
employee discount
Referral bonuses
Health Insurance
Vision Insurance
Dental Insurance
401k Retirement Plan

Job Description

Red Robin Gourmet Burgers and Brews is a well-established and beloved full-service restaurant brand known for its unique, laid-back atmosphere and fun, engaging environment. With a mission to Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile, Red Robin stands apart from typical burger restaurants by focusing on an unbridled passion for hospitality and connection. This vibrant restaurant chain prides itself on serving creative, high-quality gourmet burgers complemented by its signature bottomless steak fries, making it a favorite dining destination for many. Red Robin values diversity and inclusivity, cultivating a workplace where everyone feels a sense of belonging, no matter their background or experience level. The company is recognized for offering strong growth opportunities, especially for team members who aspire to advance within the organization. Many of their managers started as hourly team members, highlighting a clear pathway for career progression. Red Robin offers competitive compensation, a friendly and energetic work environment, and benefits designed to support employee well-being and development.

The role of Host at Red Robin is a dynamic and customer-focused position integral to creating an exceptional first impression for guests. Hosts are the welcoming face of the restaurant, responsible for greeting guests warmly and escorting them to their tables. The position requires a friendly and approachable demeanor along with excellent customer service skills to ensure guests feel valued and comfortable. The Host also manages the seating waitlist and takes reservations as needed, coordinating with other front-of-house team members to maintain smooth operations. This role requires a genuine passion for hospitality and the ability to thrive in a fast-paced, high-volume restaurant environment. It's an excellent opportunity for candidates who enjoy working in a team-oriented atmosphere and want to grow their career in the restaurant industry. The employment type is hourly, with a pay range from $16.90 to $18.30 per hour, and candidates must be at least 17 years old to apply. Red Robin embraces flexible work scheduling to accommodate diverse employee needs and promotes a supportive culture that includes employee discounts, referral bonuses, and chances to participate in health insurance and retirement plans after meeting eligibility criteria. Ultimately, being a Host at Red Robin means playing a key role in delivering memorable dining experiences while building valuable skills in customer service and hospitality.

Job Requirements

  • Must be 17 or older
  • ability to work flexible hours including weekends and holidays
  • reliable transportation to work
  • ability to handle multiple tasks
  • positive attitude and willingness to learn
  • ability to communicate effectively with guests and team members

Job Qualifications

  • Customer service experience preferred
  • strong communication skills
  • ability to remain friendly and calm in a fast-paced environment
  • ability to work flexible schedules
  • basic math and reservation management skills
  • ability to stand for extended periods
  • team-oriented mindset

Job Duties

  • Greet guests warmly upon arrival
  • escort guests to their tables
  • manage seating waitlists
  • take reservations as necessary
  • coordinate with front-of-house team members
  • maintain cleanliness and organization of the host station
  • assist with customer inquiries and requests

Job Criteria

Experience

No experience required


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