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Job Overview

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Compensation

Hourly
Range $13.00 - $15.00
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Benefits

Company parties
Employee Discounts
flexible schedule

Job Description

CRAVE is a vibrant dining establishment recognized for its commitment to delivering an exceptional guest experience rooted in the spirit of hospitality. This restaurant operates with a dynamic and passionate team dedicated to ensuring every guest leaves happy and eager to return. As a well-established restaurant known for its welcoming atmosphere and mouth-watering culinary offerings, CRAVE strives to maintain an inclusive and enjoyable workplace culture where all employees are treated like family. It supports an environment where teamwork and individual excellence are equally valued, making it an excellent choice for professionals seeking a fulfilling career in the hospitality industry.

The position available is for a Host, a pivotal role within the CRAVE team. Hosts at CRAVE play a crucial part in creating memorable dining experiences for guests from the moment they walk through the door. This position is hourly paid, offering compensation ranging from $13.00 to $15.00 per hour. The role demands a high level of interaction with guests, co-workers, managers, and kitchen staff in a fast-paced environment, requiring excellent communication skills and a warm, welcoming demeanor. The hours are varied to align with the business’s operational schedule, which runs seven days a week, with shifts starting as early as 9 AM and sometimes extending until 2 AM. This flexibility is ideal for individuals who thrive in dynamic work settings and enjoy engaging with a diverse clientele.

The role's responsibilities encompass a broad range of tasks centered around guest relations and operational efficiency, from greeting and seating guests to managing reservations and takeout orders through the Open Table system. Attention to cleanliness and organization is emphasized, including keeping menus tidy and refreshingly presented, ensuring restrooms and the host stand are always maintained to high standards, and swiftly addressing any guest needs or concerns. Hosts also collaborate closely with management to optimize seating plans and wait times, helping to ensure smooth service flow during all shifts.

Beyond the functional duties, the culture at CRAVE encourages its hosts to embody the restaurant's mission of doing "WHATEVER it takes to make EVERY guest happy." This ethos is central to the position, which offers an opportunity to contribute to a positive atmosphere where guests leave satisfied and valued. Joining CRAVE means becoming part of a family that prioritizes guest satisfaction, professional growth, and friendly teamwork in a supportive, upbeat environment. With company parties, employee discounts, and flexible scheduling as part of the benefits, this role not only provides competitive pay but also a rewarding, community-oriented work life that extends beyond the dining room.

Job Requirements

  • Hourly paid position
  • Ability to work varied shifts including early mornings, late nights and weekends
  • Good physical stamina to stand for long periods
  • Willingness to provide fast-paced service with a smile
  • Ability to handle guest interactions professionally
  • Willingness to maintain cleanliness and order

Job Qualifications

  • Excellent communication skills (verbally interacts with management, servers, team members and guests)
  • Basic reading skills
  • Basic computer skills
  • Must visually scan restaurant for clean, unoccupied tables
  • Ability to work well with others and independently
  • Ability to organize and multi-task

Job Duties

  • Responsible for checking in all employees and highlighting on the Open Table system
  • Answer the phone, take reservations, and take takeout orders
  • Ensures menus are clean and organized
  • Greet, check in and seat guests
  • Print any special chits off open table with special instructions hand off to server upon their checking in
  • Review all of the open table reservations and map out the plan for the shift
  • Utilize open table to make sure to capture important information about guests
  • Work with manager on the floor to ensure the proper wait time
  • Ensure restrooms and the host stand are clean, stocked and organized
  • Interacts with guests to ensure positive dining experience

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