Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $19.50
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive pay
flexible scheduling
Employee Discounts
opportunities for growth
Supportive team environment
Job Description
Pacific Catch, Inc. is a renowned seafood restaurant chain that is dedicated to delivering a unique dining experience characterized by exceptional hospitality and high-quality cuisine. The company pride itself on creating a welcoming atmosphere where guests feel valued and cared for, making every visit memorable. Pacific Catch, Inc. has built a strong reputation for attracting and nurturing talented individuals who embody the company’s Core Values, Hospitality Standards, and Team Member Standards. This commitment to fostering a supportive and inclusive work environment ensures that the restaurant maintains its exceptional service standards and continues to grow successfully within the competitive casual dining industry.
The role of Host at Pacific Catch is crucial to upholding the restaurant’s standard of first-class service and incredible hospitality. The Host acts as the face of the restaurant, being the first point of contact for guests and setting the tone for their dining experience. This part-time, hourly, non-exempt position plays an essential role in guest engagement, greeting customers warmly, managing reservations, seating guests efficiently, introducing menu offerings, and answering phone inquiries. Hosts are expected to be adaptable and flexible, managing a fast-paced workload while maintaining a positive attitude and exemplary service. The position requires weekend availability to meet the demands of peak dining hours.
This opportunity offers a competitive wage of $19.50 per hour and is designed for individuals passionate about customer service and hospitality. The role provides a platform for personal and professional growth within the Pacific Catch family, where team members are supported in a fun and inclusive environment. Responsibilities in this position contribute directly to the success and reputation of the brand, highlighting the importance of teamwork and dedication. Pacific Catch invests in its employees by cultivating a culture that values clear communication, respect, and continuous improvement. Individuals who thrive in dynamic environments and enjoy interacting with guests will find this role rewarding and enriching. The Host position not only requires strong interpersonal skills but also the ability to operate POS systems and reservation software, handle financial transactions accurately, and embody the company’s core values in every interaction.
The role of Host at Pacific Catch is crucial to upholding the restaurant’s standard of first-class service and incredible hospitality. The Host acts as the face of the restaurant, being the first point of contact for guests and setting the tone for their dining experience. This part-time, hourly, non-exempt position plays an essential role in guest engagement, greeting customers warmly, managing reservations, seating guests efficiently, introducing menu offerings, and answering phone inquiries. Hosts are expected to be adaptable and flexible, managing a fast-paced workload while maintaining a positive attitude and exemplary service. The position requires weekend availability to meet the demands of peak dining hours.
This opportunity offers a competitive wage of $19.50 per hour and is designed for individuals passionate about customer service and hospitality. The role provides a platform for personal and professional growth within the Pacific Catch family, where team members are supported in a fun and inclusive environment. Responsibilities in this position contribute directly to the success and reputation of the brand, highlighting the importance of teamwork and dedication. Pacific Catch invests in its employees by cultivating a culture that values clear communication, respect, and continuous improvement. Individuals who thrive in dynamic environments and enjoy interacting with guests will find this role rewarding and enriching. The Host position not only requires strong interpersonal skills but also the ability to operate POS systems and reservation software, handle financial transactions accurately, and embody the company’s core values in every interaction.
Job Requirements
- Ability to provide top-notch hospitality in a fast-paced environment
- A positive attitude and ability to work well under pressure with all restaurant team members
- Be the face of Pacific Catch, engaging with guests, inviting guests in, seating guests, introducing the menu, and answering the phone
- Adaptable, flexible, and able to manage a heavy workload
- Ability to prioritize well and remember all guest requests
- Embraces all Pacific Catch’s core values, hospitality standards, and team member standards
- Ability to operate a POS system and Open Table software
- Ability to accurately handle cash and all financial transactions
- High school education
- Minimum one-year experience in the restaurant/customer service industry preferred
- Must be able to stand and exert well-paced mobility for periods of up to 5 hours in length
- Must be able to reach, bend, stoop and frequently lift up to 35 pounds
Job Qualifications
- High school education
- Minimum one year of experience in restaurant or customer service industry preferred
- Ability to provide excellent hospitality in a fast-paced environment
- Positive attitude and ability to work well under pressure
- Ability to operate POS and Open Table software
- Strong communication and interpersonal skills
- Ability to prioritize and manage multiple guest requests efficiently
Job Duties
- Greet and engage guests in a friendly and professional manner
- Escort guests to their tables and manage seating arrangements efficiently
- Introduce the menu and answer guest inquiries courteously
- Handle phone calls and manage reservations using Open Table software
- Operate the POS system for transactions and maintain cash handling accuracy
- Maintain a clean, organized entrance and waiting area
- Collaborate with team members to ensure smooth restaurant operations
Job Criteria
Experience
No experience required
Job Location
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