Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a well-established, renowned Asian-themed casual dining restaurant chain that focuses on providing an exceptional culinary experience inspired by Asian cuisine. With locations across the United States and internationally, P.F. Chang's offers an inviting atmosphere where guests can enjoy flavorful dishes prepared from fresh ingredients along with excellent customer service. The restaurant emphasizes quality, hospitality, and a vibrant culture that values both team members and guests alike. Known for its commitment to promoting from within, training on the job, and flexible work scheduling, P.F. Chang’s fosters a supportive environment suitable for growth and career development.

The position currently open is for a Host or Hostess, available for immediate hire in both full-time and part-time capacities. Hourly pay ranges from $16.00 to $19.00 depending on experience, making it a competitive role within the hospitality sector. This role is crucial as it sets the tone for the guest experience from the moment they enter to their departure. The Host or Hostess is responsible for managing the front-of-house guest interactions, ensuring smooth seating flow, and maintaining a pleasant waiting atmosphere when necessary. This role requires a positive attitude and excellent communication skills to provide guests with an accurate wait time, clear answers to their questions, and a warm welcome.

Key responsibilities include greeting guests, answering phones, managing reservations, seating guests, and assisting with takeout and curbside service expectations. Hosts also maintain cleanliness and safety standards in the lobby and entry areas, routinely performing sanitation duties in line with high safety protocols. Learning the restaurant layout, seating assignments, and food delivery procedures are essential components of the training and ongoing duties. The position also involves side-work such as setting and clearing tables efficiently according to P.F. Chang’s specifications.

No prior experience is required for this role as comprehensive training is provided on the job, making it an excellent opportunity for individuals looking to start a career in hospitality. The role demands excellent customer service skills, the ability to multitask in a busy team-oriented environment, and flexibility in scheduling to meet the dynamic needs of the restaurant. Those who thrive in fast-paced, customer-focused settings and have a passion for delivering memorable dining experiences will find this position rewarding.

Additionally, P.F. Chang's offers a robust benefits package. All team members receive competitive pay, flexible scheduling, paid on-the-job training, discounted meals, an employee referral program, and exclusive team member discounts. Many locations are closed on major holidays like Thanksgiving and Christmas. Qualified team members can also access a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave where applicable. This comprehensive benefits program reflects the company's commitment to employee well-being and long-term career satisfaction.

Overall, joining P.F. Chang's as a Host or Hostess means becoming part of a passionate team dedicated to celebrating life, family, and food. The role offers opportunities for growth within a company that values motivation, purpose-driven work, and an inclusive culture. This position invites those who are personable, responsible, and eager to contribute to a vibrant dining experience to apply and discover a meaningful career path in hospitality.

Job Requirements

  • Previous experience is not required - we will train you
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to communicate effectively with co-workers and guests
  • Ability to execute proper sanitation practices and safety procedures
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang’s specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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