
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Career development opportunities
inclusive work environment
Job Description
Anaheim Arena Management, LLC is a prominent organization dedicated to providing exceptional event experiences at the Honda Center. As a celebrated venue in Anaheim, California, the Honda Center attracts fans, performers, and athletes from around the globe, making it a vibrant hub for entertainment, sporting events, and cultural happenings. Anaheim Arena Management, LLC plays a vital role in managing various aspects of the food and beverage (F&B) operations, contributing to the overall fan experience. Committed to excellence, the company values a culture of mutual respect and diversity, fostering an inclusive environment where team members are empowered to thrive and deliver outstanding service. They uphold equal employment opportunities, ensuring no discrimination based on race, color, religion, gender, age, disability, or any other protected category, reflecting their commitment to diversity and inclusion.
The position of Restaurant Host at the Honda Center is a part-time role starting at $20.50 per hour, designed for individuals who are passionate about delivering extraordinary customer service. The Restaurant Host serves as the first point of contact for guests visiting the restaurant, responsible for greeting patrons warmly, managing reservations both in-person and over the phone, and escorting guests to their designated seats. The role requires a hospitable attitude and professionalism to create an inviting atmosphere for each guest. Additionally, the host answers phone inquiries, processes take-out orders, and keeps the host stand tidy and organized.
This role is essential in maintaining smooth restaurant operations by coordinating seating arrangements in accordance with guest preferences and restaurant guidelines. The host must be knowledgeable about the restaurant’s offerings, including the menu details such as ingredients, cooking times, and presentation to effectively assist guests and support the dining team. Beyond guest interaction, the Restaurant Host ensures adherence to health and safety standards, including sanitation protocols and responsible alcohol service, enhancing guest safety and satisfaction.
The ideal candidate will have strong interpersonal skills, attention to detail, and the ability to work collaboratively with other team members. They must be willing to work a flexible schedule, including nights, weekends, and holidays, and handle varying temperature environments often present in hospitality settings. Whether working behind the scenes or directly engaging with guests, the Restaurant Host contributes significantly to the inviting and enjoyable experience that defines the Honda Center’s reputation. This role offers growth opportunities for those looking to build a career in hospitality and event services within a dynamic and enthusiastic team environment.
The position of Restaurant Host at the Honda Center is a part-time role starting at $20.50 per hour, designed for individuals who are passionate about delivering extraordinary customer service. The Restaurant Host serves as the first point of contact for guests visiting the restaurant, responsible for greeting patrons warmly, managing reservations both in-person and over the phone, and escorting guests to their designated seats. The role requires a hospitable attitude and professionalism to create an inviting atmosphere for each guest. Additionally, the host answers phone inquiries, processes take-out orders, and keeps the host stand tidy and organized.
This role is essential in maintaining smooth restaurant operations by coordinating seating arrangements in accordance with guest preferences and restaurant guidelines. The host must be knowledgeable about the restaurant’s offerings, including the menu details such as ingredients, cooking times, and presentation to effectively assist guests and support the dining team. Beyond guest interaction, the Restaurant Host ensures adherence to health and safety standards, including sanitation protocols and responsible alcohol service, enhancing guest safety and satisfaction.
The ideal candidate will have strong interpersonal skills, attention to detail, and the ability to work collaboratively with other team members. They must be willing to work a flexible schedule, including nights, weekends, and holidays, and handle varying temperature environments often present in hospitality settings. Whether working behind the scenes or directly engaging with guests, the Restaurant Host contributes significantly to the inviting and enjoyable experience that defines the Honda Center’s reputation. This role offers growth opportunities for those looking to build a career in hospitality and event services within a dynamic and enthusiastic team environment.
Job Requirements
- High school diploma or equivalent
- 0-1 year experience
Job Qualifications
- Minimum 18 years of age
- 1-year experience working as a host in an upscale restaurant preferred
- Strong attention to detail
- Strong customer service/hospitality skills
- Must possess excellent interpersonal skills and diplomacy
- Strong communication skills
- Ability to lift, push, and pull 20lbs
- Works well with others
- Establishing and maintaining effective relationships with fellow workers and supervisors
- Flexible schedule: ability to work nights, weekends and holidays as required
- Must be able to work in an environment with fluctuating temperatures
Job Duties
- Greet guests and patrons upon arrival at the restaurant with professionalism, customer service, and a hospitable attitude
- Answer restaurant phone calls timely
- assist with transferring phone calls, recording reservations, and processing take-out orders as requested by guests
- Review reservation list and ensure seating arrangement is in accordance to guests’ preference and/or restaurant guidelines
- Escort guest(s) to designated dining space
- Responsible for organizing and maintaining host stand and entrance of the restaurant
- Ensure all menus are clean, organized, and updated with most updated menu
- Maintain knowledge of restaurant happenings, including menu updates, operational guidelines, service hours, special offerings, etc.
- Possess knowledge of complete menu offerings, including production specifications, ingredients, cooking times, presentation/packaging, etc.
- Support all team members to ensure guests receive high quality service
- provide notes and insights if guests have special requests
- Assist team by clearing/cleaning/pre-setting tables for next party
- Ensure hospitable experience for all guests
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Understand and assist with execution of responsible alcohol service
- Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department including social distancing, use of face mask/covering when in common areas, presence of guests, and where social distancing is not possible
- Use of gloves when handling guest food or beverage
- Cleaning and sanitizing high contact surfaces that are frequently used by guests and fellow employees
- Frequent handwashing, regardless of use of gloves
- Other tasks as assigned by supervisors and/or managers
Job Criteria
Experience
No experience required
Job Location
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