Job Overview

diamond

Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts
training programs
recognition programs
Employee events

Job Description

Cracker Barrel is a well-established American restaurant and gift store chain that has been serving guests since 1969. Known for its warm hospitality, abundant servings of delicious food, and a wide range of unique retail items, Cracker Barrel has grown into a beloved gathering place for families and friends across the nation. With over 70,000 team members and locations nationwide, the company has built a reputation for not only offering hearty meals but also fostering a welcoming, home-like atmosphere where guests can reconnect and feel comfortable. At its core, Cracker Barrel prides itself on being a community-focused employer that values teamwork, mutual respect, and personal growth among its staff. The organization offers competitive pay, excellent benefits, and numerous opportunities for career advancement, making it an attractive employer in the hospitality industry.

The Host role at Cracker Barrel is integral to delivering the exceptional guest experience the brand is known for. As a Host, you will be the first point of contact for guests, setting the tone for their visit by providing a warm and welcoming environment. You will manage the dining room's flow by greeting and seating guests, efficiently managing the waitlist, and ensuring smooth turnover of tables to optimize guest satisfaction and restaurant operations. The position is perfect for individuals who enjoy interacting with people, thrive in a team-oriented environment, and maintain composure in busy situations. Even if you have no prior restaurant experience, Cracker Barrel offers comprehensive training to equip you with all the necessary skills to excel in this role.

Working as a Host at Cracker Barrel not only allows you to contribute to memorable moments for guests but also provides a supportive environment focused on your personal and professional development. Starting from day one, you have access to industry-leading training programs designed to help you grow and thrive in your career. In addition, part-time and full-time employees are eligible for health insurance from the first day, along with access to vacation time, an employee assistance program, and other support services. Financial benefits include a competitive weekly pay structure with same-day pay options and a 401k plan with company matching after 90 days. Team members can also participate in the Employee Stock Purchase Program and enjoy exclusive discounts on Cracker Barrel food, retail items, and various other perks.

Cracker Barrel’s culture is grounded in a sense of belonging and mutual support, with recognition programs and employee events that foster connection among team members. The company is deeply committed to equal employment opportunities, ensuring that qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected status. Joining Cracker Barrel means becoming part of a team where every member is valued and the work you do truly matters, helping to create experiences that guests remember and cherish.

Job Requirements

  • high school diploma or equivalent preferred
  • ability to stand and walk for extended periods
  • flexible availability including weekends and holidays
  • no prior restaurant experience needed as training is provided
  • strong customer service orientation
  • ability to multitask in a fast-paced environment

Job Qualifications

  • strong interpersonal and communication skills
  • ability to stay calm under pressure
  • positive and approachable demeanor
  • team-oriented mindset
  • willingness to learn and adapt
  • customer service experience preferred but not required
  • basic math skills for managing seating and waitlists

Job Duties

  • greet guests and make them feel welcome
  • manage the waitlist and update guests with a smile
  • ensure each table is ready for the next guests
  • maintain smooth flow in the dining room
  • handle busy situations calmly
  • work collaboratively with team members
  • provide excellent customer service

Job Location

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