Job Overview

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Compensation

Hourly
Range $13.50 - $16.75
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Benefits

competitive pay
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a well-established American restaurant and retail chain, known for its Southern country theme offering guests a charming, nostalgic dining experience. Since its inception in 1969, Cracker Barrel has grown into a beloved destination for families and travelers alike, celebrated for its homestyle cooking, warm hospitality, and unique retail shopping. With more than 70,000 team members nationwide, Cracker Barrel embraces a culture rooted in togetherness and community, creating a sense of belonging for both guests and employees. The company’s mission goes beyond just serving delicious meals; it’s about making meaningful connections and offering a welcoming environment where everyone feels at home. As a leader in the restaurant industry, Cracker Barrel emphasizes teamwork, respect, and growth, providing outstanding benefits and opportunities for development to its staff. Its inclusive environment promotes diversity and supports employees from all backgrounds, ensuring a workplace where everyone can thrive.

The Host role at Cracker Barrel is a vital entry-level position that serves as the first point of contact for guests, setting the tone for an exceptional dining experience. The Host warmly welcomes guests upon arrival, managing the flow of the dining room to maintain a smooth and efficient seating process. This role requires excellent interpersonal skills, a friendly demeanor, and the ability to stay organized and calm during busy periods. The Host is responsible for managing the waitlist, updating guests with a positive attitude, and ensuring that tables are promptly prepared for new groups. Ideal candidates are approachable, adaptable, and ready to contribute as part of a team that values kindness and excellent service. No previous restaurant experience is necessary as Cracker Barrel provides comprehensive training through its industry-leading PAR training program, helping new hires to build skills and confidence from day one. The position offers competitive weekly pay with same-day pay access, and both full-time and part-time employees are eligible for health insurance beginning on the very first day of employment. Additional benefits include vacation time, an employee assistance program, 401k plan with company matching contributions, and an employee stock purchase program. Employees also enjoy a generous 35% discount on food and retail items at Cracker Barrel as well as exclusive perks like discounts on home, travel, and cell phones. This role is not only about helping guests feel welcomed but also about growing your own career in a supportive and inclusive environment. By joining Cracker Barrel, you become part of a team that values your contributions, offers development opportunities, and creates an atmosphere where everyone can succeed and feel good about the work they do.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Strong communication and interpersonal skills
  • Ability to stand for extended periods and move quickly in a fast-paced environment
  • Reliable transportation to and from work
  • Commitment to providing excellent customer service
  • Eligibility to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong interpersonal and communication skills
  • Ability to stay calm and positive under pressure
  • Team player with a friendly and approachable demeanor
  • Willingness to learn and adapt to new tasks
  • Basic computer skills for managing waitlist systems
  • Previous customer service experience is a plus but not required

Job Duties

  • Greet guests promptly and warmly upon arrival
  • Manage the waitlist and seating arrangements efficiently
  • Communicate wait times and updates to guests with a positive attitude
  • Ensure tables are properly cleaned and set up for the next guests
  • Maintain a smooth flow of guests in the dining area
  • Collaborate closely with servers and kitchen staff to enhance the guest experience
  • Handle guest inquiries and direct them as needed

Job Criteria

Experience

No experience required


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