Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $16.90
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Work Schedule

Flexible
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Benefits

Flexible work schedules
50% food discount
25% family food discount
Referral bonuses
Health Insurance
Vision Insurance
Dental Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
401k Retirement Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-known, high-volume, full-service restaurant concept that stands out for its laid-back atmosphere, uniquely quirky vibe, and commitment to delivering exceptional guest experiences. Established with a passion for fresh, fun, and memorable dining moments, Red Robin has developed a reputation for serving up burgers beyond imagination, complemented by world-famous bottomless steak fries. The brand fosters a welcoming culture that values diversity and inclusion, encouraging a sense of belonging where all similarities and differences are embraced. This inclusive environment creates a workplace where guests and team members alike can enjoy a friendly, energetic ambiance filled with connection, generosity, and smiles.

Red Robin is dedicated to providing a dynamic and engaging workplace, offering flexible schedules and numerous opportunities for growth within the company. With many managers having started as hourly team members, Red Robin supports career advancement and skill development, making it a great place for individuals looking to build a long-term career in the hospitality and restaurant industry.

The Host position at Red Robin is a vital part of the Front of House service team. Hosts serve as the first point of contact for guests, responsible for creating an inviting and friendly atmosphere from the moment guests arrive. This role involves greeting guests warmly, managing reservations and waitlists when necessary, and escorting guests to their tables efficiently. Exceptional customer service skills are essential in this role, as hosts contribute significantly to the overall guest experience by setting the tone for the visit.

In addition to interacting directly with guests, Hosts collaborate with other front-of-house team members to ensure smooth operations and timely seating. This position requires individuals who are personable, approachable, and capable of maintaining a positive and energetic demeanor even during high-volume periods. The Host role is suitable for candidates aged 17 or older and offers an hourly wage range from $14.00 to $16.90, reflecting the importance of this role within the restaurant team.

Benefits for Hosts include flexible work schedules, a generous 50% discount on Red Robin food and 25% discount for family members, referral bonuses for bringing new team members aboard, and opportunities to grow professionally within the company. Additionally, the position offers access to a comprehensive rewards and benefits package including health, vision, dental, accident, critical illness, and hospital indemnity coverage (for employees aged 18 and over), a 401k retirement plan with company match (subject to eligibility criteria), and paid time off accrual after certain service milestones.

Red Robin is an equal opportunity employer that continuously accepts applications, welcoming individuals who share their passion for unbridled hospitality and who want to contribute to making every guest visit fresh, fun, memorable, and full of smiles. Join the Red Robin team today and become part of a vibrant brand committed to service excellence and career growth.

Job Requirements

  • minimum age of 17 years
  • availability to work flexible schedules
  • able to stand and walk for extended periods
  • basic math and computer skills
  • strong communication skills
  • ability to work in a fast-paced environment
  • willingness to follow company policies and procedures

Job Qualifications

  • excellent customer service skills
  • ability to communicate clearly and warmly
  • basic knowledge of restaurant operations
  • team player with a friendly attitude
  • ability to handle high-volume guest interactions
  • minimum age of 17 years
  • prior hosting or customer-facing experience is a plus

Job Duties

  • greet guests warmly and provide a great first impression
  • escort guests to tables efficiently
  • manage reservations and maintain wait lists when necessary
  • maintain a friendly and approachable demeanor
  • coordinate with front-of-house team to ensure smooth seating and service
  • handle guest inquiries and requests courteously
  • assist with maintaining the cleanliness and organization of the front dining area

Job Criteria

Experience

No experience required


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