Job Overview

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Compensation

Hourly
Range $9.50 - $13.25
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Work Schedule

Flexible
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Benefits

flexible scheduling

Job Description

This restaurant is a vibrant and guest-focused dining establishment committed to providing memorable experiences through exceptional service and quality cuisine. Known for its welcoming atmosphere and attention to detail, the restaurant prides itself on fostering a friendly environment for both guests and staff. Whether guests are dining in or opting for to-go orders, the restaurant ensures a smooth and satisfying experience, emphasizing customer satisfaction and operational excellence. The establishment typically operates with peak hours that require efficient coordination and excellent hospitality skills to manage guest flow and maintain a high standard of service throughout each shift. This position offers an opportunity to join a dynamic and fast-paced team where flexibility and a positive attitude are highly valued.

The role of the Host is essential within this restaurant setting as the initial point of contact for guests arriving to enjoy their dining experience. The Host is responsible for warmly welcoming guests, managing the seating and waitlist system during busy periods, and ensuring that patrons receive attentive and courteous service. This position also involves managing reservations, answering phone calls, and maintaining a clean and organized reception area. Besides in-house duties, the Host coordinates the to-go food business by accurately processing orders, assembling prepared foods, and delivering them promptly to guests for pickup. The role demands strong communication skills, an ability to work under pressure in a busy environment, familiarity with restaurant etiquette and health regulations, and a genuine dedication to enhancing guest satisfaction. By managing both the front entrance dynamics and assisting servers as needed, the Host plays a pivotal role in upholding the restaurant's positive reputation and smooth operations. Flexible scheduling is an offered benefit, making this role an excellent fit for individuals seeking adaptable work hours in a hospitality environment.

Job Requirements

  • High school diploma or equivalent preferred
  • prior experience in a restaurant or hospitality setting preferred
  • ability to manage fast-paced, high-volume shifts while providing excellent guest service
  • strong attention to detail and cleanliness
  • strong customer service skills with a friendly and professional demeanor
  • understanding of restaurant etiquette
  • familiarity with health and safety regulations
  • experience in managing reservations
  • successful completion of hourly position validations including company-required training such as safety, systems, menu

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in a restaurant or hospitality setting preferred
  • ability to manage fast-paced, high-volume shifts while providing excellent guest service
  • strong attention to detail and cleanliness
  • strong customer service skills with a friendly and professional demeanor
  • understanding of restaurant etiquette
  • familiarity with health and safety regulations
  • experience in managing reservations
  • successful completion of hourly position validations including company-required training such as safety, systems, menu

Job Duties

  • Welcome guests to the restaurant
  • provide accurate wait times and monitor waiting lists
  • manage reservations
  • escort customers to assigned dining or bar areas
  • provide menus and announce server's name
  • greet customers upon their departure
  • coordinate with wait staff about available seating options
  • maintain a clean reception area
  • cater to guests who require extra attention
  • answer incoming calls and address customers' queries
  • assist wait staff as needed
  • assist servers in clearing used glassware, plates, and utensils off tables
  • enhance guests' takeout experience by offering personalized service and food and drink suggestions
  • take accurate orders from guests and assemble prepared food and drink orders
  • explain menu items and offer suggestions to guests
  • assemble and walk orders to guests for pickup inside and curbside pickup in a timely manner

Job Criteria

Experience

No experience required


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