Job Overview

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Compensation

Hourly
Range $10.75 - $15.00
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Work Schedule

Flexible
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Benefits

flexible scheduling

Job Description

This job opening is with a reputable restaurant dedicated to offering exceptional dining experiences by providing attentive and welcoming service to every guest. Known for its vibrant atmosphere and commitment to customer satisfaction, the restaurant prides itself on a team-oriented environment where every staff member plays a vital role in creating memorable dining moments. The establishment specializes in both dine-in and to-go services, ensuring that guests enjoy delicious meals with prompt and friendly attention.

The Host position is a cornerstone in the restaurant's operations, responsible for warmly welcoming guests as they arrive and ensuring that their seating and service needs are met efficiently and professionally. This role involves managing the seating waitlist during busy periods, maintaining communication with guests about wait times, and balancing reservations to optimize the flow and capacity of the dining area. The Host is also tasked with passing out menus, introducing servers, and maintaining a clean and organized reception area to uphold the restaurant's standards of hospitality.

In addition to front-of-house guest interactions, the Host coordinates the to-go food business by following set procedures and processes to accommodate takeout orders seamlessly. This includes taking accurate orders, assembling prepared food and drink items, and providing personalized service to enhance the overall guest experience with takeout and curbside pickup options. The role requires a friendly and professional demeanor, strong attention to detail, and the ability to manage a fast-paced, high-volume environment while maintaining excellent customer service.

The position demands excellent interpersonal skills, the ability to multitask, and a comprehensive understanding of restaurant etiquette and health and safety regulations. The Host works closely with wait staff to ensure guests receive timely and courteous service, supports servers by clearing tables and managing glassware and utensils as needed, and provides special care to guests requiring additional attention, such as children or elderly patrons. This position requires physical stamina to perform a variety of general physical activities including walking, lifting, bending, and handling materials over extended periods, emphasizing the practical demands of working in a dynamic hospitality setting.

Flexible scheduling is available to accommodate various availability and lifestyle needs, making this an excellent opportunity for individuals seeking a part-time or full-time role in the hospitality industry. This position is ideal for candidates who are enthusiastic about customer service, enjoy working in a team atmosphere, and want to be part of a thriving restaurant operation focused on delivering quality food and excellent guest experiences.

Job Requirements

  • High school diploma or equivalent preferred
  • Prior experience in a restaurant or hospitality setting preferred
  • Ability to manage fast-paced, high-volume shifts while providing excellent guest service
  • Strong attention to detail and cleanliness
  • Strong customer service skills with a friendly and professional demeanor
  • Understanding of restaurant etiquette
  • Familiarity with health and safety regulations
  • Experience in managing reservations
  • Successful completion of hourly position validations, including company-required training (safety, systems, menu)

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in a restaurant or hospitality setting preferred
  • Strong attention to detail and cleanliness
  • Strong customer service skills with a friendly and professional demeanor
  • Understanding of restaurant etiquette
  • Familiarity with health and safety regulations
  • Experience in managing reservations
  • Successful completion of hourly position validations, including company-required training (safety, systems, menu)

Job Duties

  • Welcome guests to the restaurant
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Provide menus and announce server's name
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception area
  • Cater to guests who require extra attention
  • Answer incoming calls and address customers' queries
  • Assist wait staff as needed
  • Assist servers in clearing used glassware, plates, and utensils off tables
  • Enhance guests' takeout experience by offering personalized service and food and drink suggestions
  • Take accurate orders from guests and assemble prepared food and drink orders
  • Explain menu items and offer suggestions to guests
  • Assemble and walk orders to guests for pickup inside and curbside pickup in a timely manner

Job Criteria

Experience

No experience required


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