Job Overview
Employment Type
Full-time
Benefits
Medical membership with preventive and diagnostic coverage during the first year (part-time)
Access to wellness resources and support services
Eligibility for full medical benefits after 12 months of consistent full-time hours
food discounts
Weekly Payroll
Base pay rate
Tips
Job Description
Goode Company is a reputable and well-established restaurant known for its commitment to providing exceptional customer experiences. Specializing in a diverse menu, the restaurant prides itself on maintaining high standards of service, cleanliness, and guest satisfaction. With a strong emphasis on hospitality, Goode Company values the importance of a welcoming environment where guests feel appreciated and comfortable. The company fosters a culture of respect and professionalism among its staff, striving to create memorable dining experiences that keep customers returning. As an Equal Opportunity Employer, Goode Company is dedicated to fairness and inclusivity, ensuring a supportive workplace for employees of diverse backgrounds and skills.
The role of the Restaurant Host/Hostess at Goode Company is pivotal in delivering outstanding service to guests from the moment they enter the restaurant until they leave. As the first point of contact, the Host sets the tone for the dining experience by greeting guests warmly and managing seating arrangements efficiently. This position involves coordinating activities with dining room staff to ensure swift and courteous service. The Host is responsible for managing seating charts and wait lists, communicating guest needs and requests to servers and management, and upholding the restaurant's sanitation and cleanliness standards. Ideal candidates will possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. This is a dynamic position requiring interaction with guests and teammates alike, with flexible scheduling including day, evening, weekend, and holiday shifts. The role offers a base pay rate plus tips, weekly payroll, food discounts, and access to medical and wellness benefits for eligible employees. Joining Goode Company means becoming part of a team committed to hospitality excellence and ensuring every guest leaves satisfied and eager to return.
The role of the Restaurant Host/Hostess at Goode Company is pivotal in delivering outstanding service to guests from the moment they enter the restaurant until they leave. As the first point of contact, the Host sets the tone for the dining experience by greeting guests warmly and managing seating arrangements efficiently. This position involves coordinating activities with dining room staff to ensure swift and courteous service. The Host is responsible for managing seating charts and wait lists, communicating guest needs and requests to servers and management, and upholding the restaurant's sanitation and cleanliness standards. Ideal candidates will possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. This is a dynamic position requiring interaction with guests and teammates alike, with flexible scheduling including day, evening, weekend, and holiday shifts. The role offers a base pay rate plus tips, weekly payroll, food discounts, and access to medical and wellness benefits for eligible employees. Joining Goode Company means becoming part of a team committed to hospitality excellence and ensuring every guest leaves satisfied and eager to return.
Job Requirements
- One year of experience in a high-volume restaurant setting with some leadership responsibilities
- Excellent communication skills, verbal and written
- Flexible availability including day shift, evening shift, weekends and holidays
- Ability to remain on feet for a prolonged period
- Well-groomed and neatly dressed
- Helpful attitude and friendly demeanor
- OpenTable experience preferred
- Able to work in a standing and moving position for extended periods of time
Job Qualifications
- One year of experience in a high-volume restaurant setting with some leadership responsibilities
- Excellent communication skills, verbal and written
- Flexible availability including day shift, evening shift, weekends and holidays
- Well-groomed and neatly dressed
- Helpful attitude and friendly demeanor
- OpenTable experience preferred
- Ability to remain on feet for prolonged periods
- Able to work in a standing and moving position for extended periods of time
Job Duties
- Provide a hospitable welcome and genuine thank you to all guests
- Welcome guests with a warm greeting upon arrival and a genuine thank you as they exit
- Always acknowledge guests right-of-way and actively assist guests with directions or special requests
- Open doors for guests entering or leaving the restaurant
- Maintain clean entryway and assist with table turn-over when needed
- Provide guests with accurate estimated waiting time
- Accommodate special seating requests for guests whenever possible
- Notify server or manager of any special events the guests are celebrating upon being seated
- Once seated, offer guests a menu and inform them of their servers name
- Assist customers with merchandise purchases
- Communicate with servers, bartenders and management to maintain maximum efficiency of the restaurant
- Maintain a consistent system for wait lists and monitor table turnover
- Ensure compliance with all applicable federal and state laws and all company policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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