Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.00 - $19.00
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Job Description
P.F. Chang's is a renowned American restaurant chain specializing in Asian cuisine, known for its vibrant atmosphere, exceptional food quality, and commitment to delivering outstanding hospitality. Founded in 1993, P.F. Chang's has grown to become a leader in casual dining, blending authentic Chinese recipes with a contemporary flair. The brand is dedicated to creating memorable dining experiences by combining quality ingredients, innovative cooking techniques, and warm, welcoming environments in each location across the nation. P.F. Chang's places a strong emphasis on teamwork, customer service, and promoting from within, making it an ideal workplace for individuals seeking growth and career advancement in the hospitality industry.
The role of Host or Hostess at P.F. Chang's is integral to the guest experience and the smooth operation of the restaurant. Available as both full-time and part-time positions, hosts are responsible for creating a positive first impression by greeting guests with courtesy and professionalism. They manage the seating flow of the restaurant, provide accurate wait times, and respond to guest inquiries to ensure satisfaction. Those hired for this role will receive competitive pay ranging from $16.00 to $19.00 per hour based on experience, with benefits including flexible scheduling, paid on-the-job training, opportunities for advancement, discounted meals, and exclusive team member discounts. P.F. Chang's also offers qualifying employees access to 401(k) retirement plans, medical, dental, and vision insurance, and paid sick leave in certain jurisdictions.
In this fast-paced, customer-focused environment, the Host or Hostess will engage with guests by answering phones, making reservations, and managing the front-of-house area. Part of the responsibilities includes maintaining the restaurant's high safety and sanitation standards, including cleanliness of the lobby, host desk, and crowd control areas. Additionally, hosts will learn the restaurant seating layout and how tables are divided among servers, which is essential for coordinating the dining experience and efficient food delivery. The role also includes setting and clearing tables to P.F. Chang's specifications, learning curbside and takeout proceedings, and performing side-work as required each shift.
P.F. Chang's welcomes applicants with or without prior experience, as they provide comprehensive training to ensure success in this role. Ideal candidates are those with excellent customer service skills, the ability to communicate effectively with both co-workers and guests, and a flexible schedule to accommodate various shifts. The position demands the capability to multitask in a teamwork-oriented and dynamic setting. Working at P.F. Chang's means more than just a job; it embodies a passion for meaningful work motivated by the company's purpose: To Celebrate Life. Family. Food. This makes the Host or Hostess role an excellent opportunity for individuals looking to join a supportive, energetic, and growth-focused team.
The role of Host or Hostess at P.F. Chang's is integral to the guest experience and the smooth operation of the restaurant. Available as both full-time and part-time positions, hosts are responsible for creating a positive first impression by greeting guests with courtesy and professionalism. They manage the seating flow of the restaurant, provide accurate wait times, and respond to guest inquiries to ensure satisfaction. Those hired for this role will receive competitive pay ranging from $16.00 to $19.00 per hour based on experience, with benefits including flexible scheduling, paid on-the-job training, opportunities for advancement, discounted meals, and exclusive team member discounts. P.F. Chang's also offers qualifying employees access to 401(k) retirement plans, medical, dental, and vision insurance, and paid sick leave in certain jurisdictions.
In this fast-paced, customer-focused environment, the Host or Hostess will engage with guests by answering phones, making reservations, and managing the front-of-house area. Part of the responsibilities includes maintaining the restaurant's high safety and sanitation standards, including cleanliness of the lobby, host desk, and crowd control areas. Additionally, hosts will learn the restaurant seating layout and how tables are divided among servers, which is essential for coordinating the dining experience and efficient food delivery. The role also includes setting and clearing tables to P.F. Chang's specifications, learning curbside and takeout proceedings, and performing side-work as required each shift.
P.F. Chang's welcomes applicants with or without prior experience, as they provide comprehensive training to ensure success in this role. Ideal candidates are those with excellent customer service skills, the ability to communicate effectively with both co-workers and guests, and a flexible schedule to accommodate various shifts. The position demands the capability to multitask in a teamwork-oriented and dynamic setting. Working at P.F. Chang's means more than just a job; it embodies a passion for meaningful work motivated by the company's purpose: To Celebrate Life. Family. Food. This makes the Host or Hostess role an excellent opportunity for individuals looking to join a supportive, energetic, and growth-focused team.
Job Requirements
- Previous experience is not required as training is provided
- Excellent customer service skills and etiquette
- Ability to execute proper sanitation practices and safety procedures
- Must be able to communicate effectively with co-workers and guests
- Flexibility to work a variety of shifts
- Ability to multitask in a fast-paced, team-work environment
Job Qualifications
- Excellent customer service skills and etiquette
- Effective communication skills with co-workers and guests
- Ability to execute proper sanitation practices and safety procedures
- Flexibility to work a variety of shifts
- Ability to multitask in a fast-paced, team-work environment
Job Duties
- Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
- Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
- Learn restaurant seating layout, table division among servers, and food delivery procedures
- Set and clear tables neatly and efficiently according to P.F. Chang’s specifications
- Learn curbside process and takeout expectations
- Conduct side-work as required for each shift
Job Criteria
Experience
No experience required
Job Location
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