Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based restaurant chain specializing in Asian-themed cuisine, recognized for its unique blend of traditional Chinese dishes with a modern flair. Established in 1993, P.F. Chang's has grown to become a prominent name in the casual dining industry with locations across the United States and internationally. The company prides itself on delivering not just great food but also an exceptional dining experience that celebrates quality, creativity, and hospitality. As an employer, P.F. Chang's offers a dynamic work environment where team members are encouraged to grow and develop their skills. They prioritize creating a culture based on respect, teamwork, and passion for the culinary arts and guest services.

The role of a Host or Hostess at P.F. Chang's is essential in setting the tone for every guest’s visit. This position is responsible for greeting guests warmly, managing reservations, seating customers efficiently, and maintaining the smooth flow of the restaurant's front of house operations. The Host ensures a positive and professional first and last impression, making guests feel welcome and valued. This position requires excellent communication skills, the ability to handle guest inquiries, and the aptitude to manage wait times effectively. With a pay range based on experience from $15.00 to $18.00 per hour, this role accommodates both full-time and part-time schedules, making it ideal for candidates seeking flexibility.

In addition to competitive pay, P.F. Chang's offers a comprehensive benefits package including flexible scheduling, paid on-the-job training, and opportunities for career advancement through promotions from within. Employees enjoy perks such as discounted meals and exclusive team member discounts, as well as a robust employee referral program. Many locations close on Thanksgiving and Christmas, allowing team members to spend time with their families.

Qualified employees may also benefit from a 401(k) retirement plan based on hours worked, medical, dental, and vision insurance, and paid sick leave where applicable. The Host role at P.F. Chang's is more than just a job; it is a chance to be part of a team passionate about celebrating life, family, and food while delivering outstanding hospitality experiences. The company is currently hiring immediately and encourages enthusiastic individuals with excellent customer service skills to apply and grow with them. This position offers an excellent stepping stone for those looking to break into the hospitality industry or for those seeking a rewarding role in a respected and growing restaurant brand.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Effective communication skills with co-workers and guests
  • Ability to multi-task in a fast-paced, team-work environment
  • Flexibility to work a variety of shifts
  • No previous experience required, training provided
  • High school diploma or equivalent preferred but not required

Job Duties

  • Interact courteously with guests, answer phones, greet guests, seat guests, make reservations, take food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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