Job Overview

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Compensation

Hourly
Range $10.75 - $15.00
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Work Schedule

Flexible
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Benefits

Employee Discounts
flexible schedule

Job Description

Founded in 2006, Big Whiskey's American Restaurant & Bar began in the heart of the Midwest. What started as a dream to recreate the 'hometown tavern' quickly grew into a household favorite. Today, Big Whiskey's is a well-established casual dining restaurant known for its friendly atmosphere, consistent and delicious cocktails, and hearty American dishes. The restaurant prides itself on creating a welcoming environment for guests and employees alike, fostering a sense of community and belonging.

Big Whiskey's continues to grow its roots in every community it serves, emphasizing not only exceptional food and drink but also community giveback and support. This commitment has helped create a loyal customer base and a supportive workplace culture. The restaurant values teamwork, dedication, and providing an excellent dining experience for every guest.

The role available is for a Host/Hostess position, which serves as the first point of contact for guests entering the restaurant. This is a key role in ensuring guests feel welcomed and comfortable from the moment they arrive. The Host/Hostess will be responsible for greeting guests warmly, managing seating arrangements efficiently, and maintaining the cleanliness and organization of the front area. The position offers a flexible schedule and employee discounts, making it a great opportunity for individuals seeking a dynamic and customer-focused work environment.

The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to manage guest flow effectively. Although no previous restaurant experience is required, candidates must be able to stand for long periods and communicate clearly in the predominant languages of the guests. Exceptional grooming and a professional appearance are essential. This role is perfect for someone who enjoys interacting with people and helping create memorable dining experiences. Joining Big Whiskey's means becoming part of a fast-growing team dedicated to quality service and community engagement.

Job Requirements

  • Be able to work in a standing position for long periods of time
  • Be able to communicate clearly and effectively in the predominant language(s) of our guests
  • Must have exceptional grooming habits

Job Qualifications

  • No previous restaurant experience required
  • Be able to work in a standing position for long periods of time (up to 5 hours)
  • Be able to communicate clearly and effectively in the predominant language(s) of our guests
  • Must have exceptional grooming habits

Job Duties

  • Warmly and graciously greet all guests upon arrival
  • When possible, open the front door for guests entering or leaving the restaurant
  • When immediate seating is limited, record guest names and the number of people in their party
  • Call out name and number of party when tables become available
  • Provide guests with estimated waiting time
  • Accommodate special seating requests for guests whenever possible
  • Seat guests based on guest preferences and balancing of customer flow in service stations
  • Help bus tables and help keep floors clean
  • Keep hostess stand and closet clean and stocked
  • Clean all windows in the foyer
  • Stock bathrooms and make sure they stay clean with hourly bathroom checks
  • Upon seating, offer guests a menu and inform them of their server's name
  • Inspect table for proper presentation and completeness
  • Relay messages to servers as needed
  • Thank guests as they leave and invite them to return
  • Answer the phone with a smile and the correct greeting

Job Criteria

Experience

No experience required


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